Carriers Inn Reviews Summary

Food Quality

Pros:

• "The Sunday roast was just the best I have had for a while."
• "The buffet that was put on was of excellent quality."
• "The food was excellent. Hot fresh and very tasty."
• "The food is of excellent quality."
• "Food was delicious !!"
• "Delicious food which is definitely much better than your usual selection of pub grub."
• "The food was also very tasty and good value for money."

Cons:

• "No seasoning."
• "The sauce was so spicy with chilli and no spinach in sight."
• "Food which is the money maker was a total let down."
• "Had Sunday roast and was very very bland."
• "The veggi roast was burnt and just seemed like grated veg squished together. The vegan 'nut roast' was barely edible and also overcooked."
• "The beef was exceptionally tough to the point where we could not eat it."
• "The food was mediocre. The chips were terrible."

Service

Pros:

• "A really warm welcome as I entered."
• "Service was excellent tho."
• "Staff were friendly and helpful."
• "Staff very welcoming."
• "The service was excellent."
• "Service was very efficient, delivered by friendly attentive staff."
• "Staff really friendly and attentive."

Cons:

• "Won’t be visiting again. Rude argumentative management."
• "Terrible place, went in and asked if they had a table for three, the young lady told us to find a table and she would bring over the menus, found a table easy enough as it was almost empty then waited nearly 15 minutes and still no menus the staff were standing talking behind the bar."
• "But a gentleman sat across from the bar didn't seem to like a smaller dog barking at our dog and made it quite clear in no uncertain terms, his language was terrible to say the least so we asked for the bill and left."
• "The customer service was also extremely poor and there was a black hair on my wife’s food."
• "Bad atmosphere about the place. Rude argumentative management."
• "When we notified Joanne of the issues she became very argumentative and defensive."
• "Service was okay. It took a while to get noticed to get seated at our table and had to track someone down when we wanted to pay."

Ambiance

Pros:

• "Great atmosphere and a great selection of drinks."
• "A great atmosphere."
• "Gorgeous venue in a great location."
• "Lovely pub in fantastic location."
• "Fantastic location overlooking the lake."
• "Beautiful venue."
• "Warm and welcoming atmosphere."

Cons:

• "It shows why most of the other customers were drinking and why was so empty on Friday night."
• "Definitely gone down hill."
• "LET DOGS SIT ON THE TABLES, HEALTH & SAFETY NOT A CONCERN HERE."
• "Won’t be visiting again. Bad atmosphere about the place."
• "What let the experience down was poor service we asked for another round of drinks these never arrived and then had to go bar to pay the bill."
• "An okay lunch. Good selection of veggie options but vegan burger was awful. Small and sad!"
• "What a poor response from a manager to a Custer."