Address: Weekly, Wood Avenue, Kettering NN14 1UD, United Kingdom
Phone: +441536483289
Rating: 4.5
based on 453 reviews.
Service Quality
Pros:
"Service really good, not very busy in there so it was a bit quiet but not a problem."
"Andrea, our server, was fantastic! She was friendly, engaging and gave great recommendations."
"Our server Ray was extremely attentive, polite and helpful."
"Julita was absolutely phenomenal. I come here always but I have never been told of Free Coffees."
"We came here for our anniversary and the service was absolutely amazing. They made us a sign out of chocolate."
"Our waitress Amelie & the team were amazing!"
"We were served by Andrea, who was very attentive and friendly. She made great recommendations."
"Great service / excellent food (fillet steak med rare) was great."
Cons:
"We visited for Christmas day lunch... We finally were seated 40 minutes late."
"Considering they weren’t very busy, it took over 20 minutes to come and ask for my drinks order."
"The drinks service was very slow as asked quite a few members of staff for a drink finally we got some!!"
"We had to wait nearly an hour for the deserts, which we had to send back."
"Our waitress wasn’t particularly helpful and we ended up having to speak to the manager to make this happen."
"We had to bake camembert for starter which was nice but I found the presentation could’ve been a bit better."
"The worst service by a hostess."
"Very rude woman on front desk. I booked table for father's Day month ago and requested a table on the front of the bar."
Food Quality and Variety
Pros:
"Menu has plenty of choice from Burgers to steaks, nice sides and desserts."
"The steak I was served was full of flavour and absolutely lovely."
"The food was wonderful. Starters were all delicious and my Ribeye steak (medium rare) main was absolutely sublime."
"The banoffee pie I had for dessert was delicious and as always, my favourite!"
"The food was a very high standard and we were all very impressed that the 8 steaks we ordered were cooked correctly."
"Good food, and attentive service make this a regular favourite."
"We had a fantastic dining experience at Miller and Carter. The food was great, fulfilling our expectations with exquisite flavours."
"All the food looked great and was exceptionally delicious."
Cons:
"Not really a fan of the wedge salad and would prefer something more traditional for a salad 🥗"
"The restaurant atmosphere was great, service was exceptional, but the food was terrible. I left half my steak because it was so tough."
"I would say that some of the food was a little below what I normally experience at M&C, the calamari was quite oily."
"TRAGIC DISAPPOINTMENT OF A MEAL... Smaller portion than previous visits."
"The steak sandwich did not have nearly enough meat in it."
"Fish skin was soft, and a few bones."
"The Christmas dinner was very disappointing. The starter I had (pate) didn't come with butter and was therefore dry."
"This is the second time we have visited M&C Kettering and on both occasions had a less than pleasant experience."
Ambiance and Atmosphere
Pros:
"The restaurant has a nice atmosphere and the people are friendly."
"The place was not too busy but you could hear the cheerful exchanges between the staff and customers with good humour mixed in a professional manner."
"The restaurant atmosphere was great, service was exceptional, but the food was terrible."
"Very stylish place."
"Great steak as always from M&C! Charlotte was a very friendly and helpful waitress, was very attentive in ensuring we were satisfied."
"We were served by Ray, a very happy gentleman where nothing was too much trouble, very attentive to all our needs."
"Service tonight was provided by Ray, who was a superb host. Attentive, humorous and very pleasant."
"I don’t usually write reviews but I felt like I should based on the service we received. The waitress, Andrea, was absolutely fantastic!"
Cons:
"It was a hot evening so rather than run aircon they opened windows. This means all the flying insects were attracted to the light inside so we spent the evening swatting things away from us and our food."
"The place looks tired, decor needs updating."
"It’s not a cheap place but I’ve had better service in McDonalds."
"The website makes a big deal about the dress being 'smart casual', 'no sportswear', but many customers were wearing tracksuits."
"The atmosphere wasn't great. Overall it felt overpriced for what we got. I wouldn't go back."
"Seems standards are slipping."
"Not sure I'd return for another meal."
"The customer service provided by Eddie, was brilliant! He was very polite and checked on how we were, but didn't interrupt throughout the meal."