Farnborough Beefeater Reviews Summary

Food Quality

Pros:

• "The food was really really tasty."
• "The ribs were delicious."
• "10 of us had Christmas Dinner today and it was absolutely amazing. The portions were big and all the dishes tasted great."
• "Went 2 days in a row after trying the chicken markani curry it was one of the best currys ive eaten."
• "The food was delicious, piping hot"
• "Really great food, the food was brilliant."
• "Food was delicious 😋 vegan bacon was yummy so the rest of the food."

Cons:

• "Highly disappointed when my daughter was served up mouldy food so we sent it back but we’re not offered a replacement."
• "A chewy steak. Overdone."
• "the mains always came out lukewarm"
• "Terrible meal unfortunately, don't buy the nachos for £7.99 you get a handful of them."
• "Tiny portions of bland luke warm food."
• "Food looks absolutely terrible by the look of the picture I have just been sent."
• "Worst breakfast I have had."

Service

Pros:

• "Amazing staff amazing food."
• "The staff were very friendly and our waiter was really nice and provided amazing service."
• "First and foremost excellent and top service by Maisie."
• "Excellent customer service - Popped in at 11:01 just to ask about breakfast, but the lady we spoke to said that breakfast is only served until 11:00. However, without being asked to, she went and checked with the kitchen and said they could still cook us something if we wanted."
• "The staff who served us called Alfie was attentive and made sure we were ok and if we needed anything else."
• "Nadine said she’d happily accommodate me, Lewis took my order and had me seated"
• "The service staff couldn't be more friendly."

Cons:

• "Poor staff who failed to engage."
• "No apologies were given."
• "Service was so slow and forgot to serve more chips and waited for ages for mushroom and tomato also waitereess are not make attention well when it is quiet."
• "Service very slow even when not that busy."
• "We would have left quite happy but instead were extremely let down by the staff, particularly the manager."
• "Terrible service. Had to wait ages for our drinks, ended up going to collect them myself."
• "Service was okay but order not taken correctly."

Atmosphere

Pros:

• "Overall, a great dining experience and very good value for money."
• "The restaurant was amazing, the atmosphere was great."
• "Also the food was brilliant and was a lovely atmosphere - definitely would come again :)"
• "The toilets are also very well decorated and clean and plenty of them"
• "It was a Great place to go out especially with young one's, staff were very friendly even if our kids were quite noisy."
• "This is a really nice place. It is spacious and clean"
• "Good steakhouse with nice atmosphere."

Cons:

• "Generic atmosphere."
• "The tables are squeezed in to close, it makes you feel like you're having dinner with a random couple who can hear your convocation."
• "The place has no leadership or basic organisation."
• "The entire visit was chaotic, uncomfortable and unprofessional, and we left feeling disappointed and scammed out of £34."
• "By far the worst Beefeater in the UK, I've visited this establishment between 10-15 times and every time the same, stand at the bar being ignored then told we're too busy to serve you even though there's 3 tables in the dining room, same 3 lazy staff each time."
• "Just need to clean the floors more thoroughly as a family member slipped over on grease."
• "Place needs a good clean."

Value

Pros:

• "the prices were quite reasonable"
• "Good price (£40, 4 people, no pudding or starter and 40% off main meal voucher."
• "Price was pretty fair especially for the portions we were given😋"
• "Came for my first unlimited breakfast and it is 100% worth it"
• "Breakfast is a really good value for money."
• "We ordered from the lunchtime saver menu which has a pretty good selection of food for a very reasonable price."
• "Food was good quality at the usual prices for pub grub"

Cons:

• "Definitely look for a voucher so you don't have to pay full price as I don't think the quality is all that worth it."
• "Prices on the higher side"
• "Too over priced for the food that I got"
• "Overpriced at £60 for 2 meals and much better value food to be found elsewhere."
• "Not the biggest portions either for what you pay"
• "Certainly poor value for money needs to be managed correctly before they lose customers."
• "Understaffed and overpriced? From before lockdown, the portions are now a lot smaller."