Cockfields Farm Park Reviews Summary

Value for Money

Pros:

• "Well worth the money, will be visiting again."
• "Get so much for the price you pay!"
• "The food was nice and great value well worth the money we spent."
• "We went for the Christmas event for the 2nd year running. It is quite expensive as Christmas events go but I have to say it is worth every penny!"
• "Worth the money for a family friendly day out."
• "Great value for money and we will definitely look at other events."
• "It's definitely value for money with lots of things to do."

Cons:

• "Big entry fee (even for small children)."
• "So will not be going back to this farm, daylight robbery!"
• "Don’t waste your money on the so-called ‘special’ events just go when it’s normal price because it’s just a rip off."
• "The prices are extraordinarily high for what you get. For a family of five (2 adults and 3 kids) it is £67.00."
• "It is very expensive and not value for money."
• "Very over priced for what it is."
• "Disappointed! It is very expensive and not value for money."

Staff and Service

Pros:

• "All the staff are really friendly and helpful and the activities and layout has been very well thought out."
• "ALL the staff are very kind helpful, an will answer any questions you ask them."
• "The staff are very friendly and they have easily labelled routes to help distancing."
• "The staff are so pleasant and helpful."
• "Staff are absolutely AMAZING!!! Fantastic with children, extremely patient and full of knowledge about every animal."
• "The staff were all amazing."
• "The staff were excellent, so friendly and helpful."

Cons:

• "The one downside was the woman serving with MANAGER on her top was very rude and dismissive could really do with a course on customer service."
• "Very poor advice from the older lady from the cafeteria."
• "The staff, kitchen staff in particular was very rude and condescending on multiple occasions not much interaction from staff members."
• "Went to get ice cream took 20 mins to serve 3 people as woman was extremely rude and slow."
• "Staff not proactive."
• "Queued in certain areas for 15/20 minutes to be told once at the front that certain part was being closed."
• "The animals were overfed and over-handled."

Facilities and Activities

Pros:

• "The whole place was full of things to see and do."
• "Given its size, I was surprised to easily spend a full day here."
• "The Christmas event was truly magical, taking us on a journey through a whole range of activities from meeting Santa in a leisurely private setting with gift to elves sweet shop where free sweets were given, building a bear in the elves workshop., meeting reindeer and other animals to reindeer flight school."
• "There is a petting zoo, story time where there were the most beautiful reindeers I have seen, the child gets to ice cookies with Mrs Claus and then there was a show and build a reindeer."
• "Brilliant farm! Lots of areas to play, with good interactivity with the animals."
• "Plenty of indoor animals and reptiles to see and the outdoor areas were fantastic for children of varying ages."
• "Most of the animals can be petted and is very well organised with a daily itinerary."

Cons:

• "One star is a very generous score!!! Don't be fooled by the website, what was actually on offer was not what was advertised!!! The petting area was closed the tractor ride wasn't available..."
• "Incredibly limited considering it cost the same to get in a zoo."
• "The farm isn't massive, and there aren't many different animals to see."
• "The activities are quite limited and not a great deal to do on rainy days."
• "The facilities we had - ie the play park - was tired and definitely in need of replacing."
• "The playground is very dated and basic, Stamford park has much better equipment and is free entry."
• "The cuddly corner has turned boring in our opinion. The reptile house is tiny and I have to pick my daughter up to look through the glass."

Food and Refreshments

Pros:

• "Food can get quite expensive with a bigger family but we was all full, as the cafe uses good quality ingredients."
• "A good onsite cafe with reasonable prices."
• "Food was delicious we will be back very soon thank you all for a great time x"
• "We took our own picnic but the food was reasonably priced as well."
• "Had food here and the price was reasonable and you got a decent amount of food to be fair."
• "However, the cakes are well worth the money!! They are absolutely delicious!!"
• "The cafe was probably the best thing. Quite a lot of variety and the woman who served me was really helpful."

Cons:

• "Just an oasis bottle costs £2."
• "The food is expensive for what it is."
• "Only criticism is that the food/drink is a bit expensive; £1.60 for a can... but you can take your own food which we would do if we went again."
• "Food is basic and over priced not much healthy variety."
• "And the price of the food is outrageous £5 for a plain Hot Dog £5.50 for a cheese toastie come on why is it places that are great for a family day out ask for ridiculous prices just to eat."
• "Food was shocking too with charging £2 for a cornflake cake or kids shortbread."
• "Also we like to get food out but we left before lunch as it was just chips, sausages and burgers on offer so most people seemed to have brought their own lunches with them."

Cleanliness and Maintenance

Pros:

• "All the animals are looked after, very very well."
• "The animals are so well looked after in very clean pens."
• "Facilities were clean, all the staff were really warm and friendly."
• "Toilets were clean. Lots of points to wash and dry your hands after handling animals, which were clean despite being very busy."
• "The food areas are kept very clean, every time we walked in someone was cleaning up which is good to see."
• "It's in a lovely location clean flat surfaces to walk around lots of food options."
• "Animals are well looked after in clean environments and enclosures."

Cons:

• "Only disappointment was unclean toilets which smelt badly."
• "Very dirty in the toilets and play areas inside."
• "There was also a dead chicken in the owl cage."
• "The toilets where filthy and also the ‘soft play’ area was also filthy and nothing even in there to play with!"
• "The animal pens are a little too small and the reindeer looked like their legs weren't working properly which was sad as they didn't look very happy."
• "The animals were overfed and over-handled."
• "Unfortunately we couldn’t make it to the let it snow event this year due to us receiving a flood warning on the morning if our visit."