Hall Hill Farm Reviews Summary

Staff and Service

Pros:

• "The staff are extremely friendly and helpful, there was plenty of staff around."
• "The staff were friendly and helpful."
• "Lovely staff especially the young woman who was so helpful in the rabbits area."
• "The staff were great with the children and gave them a wonderful experience feeding the animals and going on the tractor ride."
• "Very friendly staff who clearly love the animals."
• "All members of staff as always were really friendly and helpful."
• "The staff are always super friendly and informative."

Cons:

• "The little angry girl that was rough with the baby chicks really spoiled the mood for the rest of the visit."
• "The young girl who worked there made me really angry... she was grabbing the little chick's and just putting them in baskets like they were toy animals."
• "Twice I've been and twice encountered a rude member of staff but otherwise it's quite a good day out for the kids."
• "I think some staff were a bit careless when swapping the animals around on the children's knees."
• "Food hygiene is very important to me, I was going to eat from their cafe until I saw their staff cleaning food off dirty plates with their hands then handling money and then making customer food without washing their hands."

Facilities and Cleanliness

Pros:

• "Toilet facilities were in excellent condition and very clean."
• "Lots of cleaning facilities and hand sanitising stations to keep you safe."
• "The place is very clean and tidy."
• "Nice and clean toilets facility and many places to wash your hands after animal contacts."
• "Facilities are very clean. They have put new measures in because of covid and have regular cleaning throughout the day."
• "Toilets and baby changing facilities are clean and well maintained."
• "Clean eating and play areas."

Cons:

• "Food all over the floors, dirty tables."
• "The indoor play area let it down. Small and fighting for a chair. Not the cleanest of places."
• "Last time we visited there were wild birds flying around the tables in the soft play barn, landing on tables and poohing on the floor."
• "Although a lot of things are indoors it was very muddy today, just walking from one area to another."
• "Only bad point is the soft play isn't managed and maybe it should be."

Value for Money

Pros:

• "Excellent value for money."
• "Family season ticket very good value."
• "Prices excellent including the food available."
• "Entry is reasonable price."
• "It's reasonably priced by farm standards, about £7 each, although there are family tickets available."
• "The admission price was reasonable and the staff were helpful and friendly."
• "Superb value for money."