Samsi Reviews Summary

Food Quality

Pros:

• "The food is great as usual."
• "The sushi was subtle but flavoursome."
• "The food was good and the flavors very authentic."
• "Absolutely amazing authentic Japanese food."
• "The food is very good and it's just a bit different, especially when you sit at the sunken tables."
• "Food was amazing, great value portions and really tasty."
• "The food was delicious with good portion sizes and it tasted so fresh!"

Cons:

• "Food is not tasty and poor quality - ordered dragon roll which was covered in all sort of Mayo and sauces."
• "The taste of soy ramen was not great. It tastes just like soy sauce with water."
• "Overpriced and many of our party didn’t enjoy their food."
• "Food really was the big letdown."
• "Salmon was slippery, we couldn’t finish it."
• "Food was really bad, although by looking at the menu, one would expect the flavour to be poor quality but it turns out to be worser."
• "Food was bland, we ordered 5 dishes but honestly cannot recommend any."

Service

Pros:

• "The staff are friendly and service is quick."
• "To top off the experience the waiting staff were all very pleasant and welcoming."
• "The staff were extremely friendly and helpful, every interaction was met with smiles."
• "Service was excellent, all waiters were very nice and accommodating."
• "Amazing staff, very friendly and attentive."
• "The staff were very attentive, friendly and welcoming."
• "The staff are always friendly and hard working!"

Cons:

• "Service wise, the ladies did their best, but once shared my opinion about the food and passed onto other senior staff was approached really indiscreet."
• "The staffs are not helpful as well."
• "They really need to hire some waiting staff because it took 15 minutes for them to remember they haven't take our order."
• "Service was ok but our waiter seemed very unsure and nervous."
• "The staff kept asking if we were finished literally every 10 minutes, making us feel pressured to leave as soon as possible."
• "Service is quite slow, due to being understaffed."
• "The worst part is probly the service."

Ambiance

Pros:

• "Just a wonderful place to dine. High ceilings, with two huge shűji at one end of the restaurant creates a wonderful ambiance."
• "The atmosphere is lovely."
• "Restaurant's sitting and environments are brilliant. Defo get that Japanese feel when you are there."
• "The actual restaurant itself was so pretty and clean."
• "The inside is spacious and tasteful with tall ceilings and an open kitchen."
• "The atmosphere is calm, quiet and beautiful with the cherry blossom trees and the nice lights."
• "The decor is pretty and they even have low tables with blossom decorations."

Cons:

• "Only thing that brought the score down was we were sat right near the door so it was freezing."
• "Furniture and decor is tired and could do with some modernisation."
• "It could do with revamping it's look though, especially the downstairs section which has the little Japanese supermarket."
• "The main let down was the toilets. I can assure you that there was NOTHING Japanese about these."
• "First, the restaurant made me felt uncomfortable when entered. Dark, wallpaper peeling off, weird spell."
• "Restaurant is very nicely decorated but there’s an odour, very quickly gotten used to tho."
• "The crispy salmon skin tasted like old as well."

Value

Pros:

• "I always worry when I buy sushi that I'm going to feel ripped off, but Samsi is definitely good value for what you pay."
• "Considering the high quality of the food for the price, I am deeply saddened by this fact."
• "Would thoroughly recommend, especially to those who haven’t had Japanese cuisine before."
• "There is an excellent range of banquet sets for 2 or more people that offer a wide variety of dishes to try out which are great for those new to Japanese food and regulars alike."
• "The range of Sushi, teas & drinks were all of excellent quality and reasonably priced."
• "Good value for money in Manchester City Centre."
• "The food is excellent value for money, with the quality of an upscale restaurant at a very reasonable price."

Cons:

• "Sushi '20 selection' platter is outrageously unauthentic. Sushi rice is mushy."
• "The sushi was bland and cold, the fish had no flavour, the rice is mushy and stale."
• "Also, the food is overpriced."
• "The price doesn't fits the quality of food."
• "I would've expected to pay double for the quality and portion sizes we got."
• "Food was bland, small portions, expensive."
• "Very overpriced for small portions."