AVR Mobile Fitters Reviews Summary

Installation Quality

Pros:

• "The work done was to a high standard*, tight fitting and neat."
• "The engineer was very knowledgeable about the product and took pains to make a good neat job even though he was running late."
• "Andy arrived at the arranged time and did a first class job, fitting the sensors and interior display to a factory finish."
• "The total job was superb; no messing around, all wires hidden inside the car; nothing underneath to be seen."
• "The finished job looks excellent and they work perfectly."
• "The installation is such a high standard you would honestly think they were part of the original build of the car."
• "The engineer Sam did a first class professional job."

Cons:

• "Cameras worked 6 days, app never did."
• "The monitor's bracket was too heavy so the glue could not resist it and the monitor fell down."
• "The installer came in and didn’t do a very good job placing the batteries as Velcro was used and cables were exposed."
• "Fitted incorrectly, considered dangerous could have faulted out engine and killed battery."
• "There was a mis-measurement and one of the central rear-sensors is about an inch to the left of where it should be."
• "However the unit started malfunctioning a month ago and I have repeatedly phoned and emailed the company to organise a repair or replacement within the warranty period and the service has been terrible, calls go unreturned and emails unreplied."
• "They send you faulty products/dashcams and then expect you to pay return postage. The installers also don’t know how to install properly."

Customer Service

Pros:

• "This company is coming highly recommended by me."
• "Karl came out to fit my parking sensors. He was so, so polite and really clear about what he was doing."
• "Would 100% use again and recommend to all."
• "Engineer Karl Marney is a real pleasure to interact with. Highly recommended service!"
• "100% recommended!"
• "I will definitely use this company again. Very impressed."
• "Karl the engineer was great and Lizee was very helpful."

Cons:

• "Stay clear of these people. Total Cowboys!!"
• "A dreadful company, terrible installation, awful and threatening customer service!! I'd steer clear."
• "I was ripped off, I ordered a cradle for a system already fitted to a van I bought, the cradle was delivered to the wrong address by the courier and AVR Mobiles refused to give me my money back."
• "Still waiting to hear back after a month of dealing with the company and don't know how the problem will be resolved and am now considering raising this with the ombudsman."
• "Absolute shambles of a company."
• "Had them removed. Issued a complaint and taking legal representation on this company."
• "Totally unprofessional arrogant company."

Value for Money

Pros:

• "Their pricing was also very competitive."
• "The total cost was £261 (my garage said they would charge £360 for similar but then I would have had to take my car in whereas this way it was no hassle at all outside my house."
• "The cost of installation as well as the equipment was very good value for money."
• "But the most impressive aspect is all this fantastic service comes at a very reasonable price."
• "Excellent value for money."
• "A great service at a reasonable cost."
• "Splendid service, good communications and a very fair price."

Cons:

• "I paid £409 for brake light reversing camera and engineer installation which is a lot of money and I expected high quality service."
• "So either, they lied about the cost of the camera and didn't refund me fully, or they are ripping people off charging £300 to install something that costs £30."
• "They now want me to spend even more money on something that clearly doesn't work in my car, for whatever reason."
• "Simple solution, don't offer products that you can't fit - at time of writing this is still available on their website."
• "Would give Zero stars if possible. SCAMMERS. Do not buy from them."
• "They are without a doubt selling goods, not fit for purpose."
• "The email attached said that i would have to pay £89.99 if i cancelled...yet no compensation offered to me."