Palmers at Enderby Reviews Summary

Garden Centre

Pros:

• "Palmers is a fabulous garden centre with almost every plant you can think of."
• "Fantastic staff, fantastic place, was just browsing for garden ornament and ended up buying one!"
• "Beautiful garden centre, very busy and popular."
• "A great place and much more than a garden centre!"
• "Love this garden centre! Has everything, great selection of outdoor and indoor decorations, a wealth of plants, succulents, flowers and trees and everything in-between."
• "This is a really super garden centre with a very wide selection of plants and garden supplies."
• "A great garden centre with a large plant and tree selection."

Cons:

• "The items are overpriced as well."
• "Because there is simply so much stuff here that the place has lost its way."
• "However we wanted compost etc, here many of the products were out of stock."
• "It's an expensive place but it definitely deserves a visit as some items are quite peculiar."
• "Don't just Palmer but the price of plants this year are very expensive."
• "If you're looking for indoor plants then go somewhere else - poor selection plus some plants had broken leaves because they were squished together on a small display."
• "The prices of the plants are mostly much too high for my budget."

Cafe Service

Pros:

• "The food was delicious well presented and our waitress Jacky was a delight."
• "Food was divine we couldn't eat all portions large."
• "The food was amazing, presented well, service A star."
• "Very nice food."
• "An excellent cafe with a very good choice of food and drinks."
• "The cafe was great. Friendly staff, nice and clean and delicious food."
• "The cafe serves delicious food - it was busy so always a good sign!"

Cons:

• "However the cafe really lets garden centre down... poor service and lacklustre cake and bitter coffee."
• "The sandwich I had was practically unedible, the filling was OK but the bread was so dry."
• "Had lunch which was very disappointing. 3 of us ordered soup and they all arrived luke warm."
• "Poor cafe service.... repeatedly."
• "However, very disappointed with the cafe. The service today was very slow indeed."
• "Service was slow and coffee arrived with most of it in saucer..no apology."
• "The cafe is rubbish; poor service, overpriced and the food is mediocre at the best."

Staff and Service

Pros:

• "Staff are very friendly and helpful."
• "Very friendly and helpful stuff which is always ready answer your questions and share with you knowledges."
• "Be proud of the team spirit beautiful & clean excellent value for money."
• "Lovely staff who went out their way to ask if you needed anything."
• "Staff very helpful."
• "Nice friendly staff to give advice etc."
• "The staff are friendly and knowledgeable and always very helpful."

Cons:

• "Did not like being accosted by a sales person selling fish and meat outside."
• "Service was not to good having taken almost an hour for our food to be brought to the table."
• "The food in the cafe is nice but service is slow and not always very friendly - there are one or two staff who clearly just do not like their jobs and are unhelpful and miserable looking."
• "One of the worst garden centres I've ever been to. Not for their stock, but for their customer service."
• "The staff were extremely unhelpful."
• "I got to her till and she must be one of the rudest and abrupt people I have ever been served by."
• "We've only ever had one instance that a person (I think it was a manager) was rude over the phone to my wife."