Aqueduct Marina and Caravan Park Reviews Summary

Facilities

Pros:

• "Spotless toilet facilities."
• "The showers were exceptional."
• "A short walk away are the toilets/showers which were really clean."
• "Toilets and showers really clean."
• "The toilets and washrooms were immaculate and the staff were very friendly and polite."
• "Facilities very good, clean showers, toilets."
• "The whole marina area is well designed and well maintained."

Cons:

• "Toilets and showers are a fair walk away which if you have mobility issues can seem an age to get there."
• "Showers and washing up facilities too far away."
• "Toilets and Waste was too far away."
• "Ran out of toilet paper one teatime in ladies and wasn't refilled until next day."
• "Porta loos are disgusting."
• "No pot washing facilities."
• "Toilet and shower block was not mopped or cleaned all week (5nights) while I was there."

Staff and Service

Pros:

• "Reception, very welcoming and helpful."
• "Staff members were very friendly and helpful."
• "Friendly, helpful staff, lovely café."
• "The staff were very helpful and friendly."
• "Staff friendly and helpful would recommend to friends and family will stay again."
• "Staff are very friendly and the service is excellent."
• "Everyone we spoke with were very polite/helpful."

Cons:

• "No welcome, on arrival. find your own pitch!"
• "Sorry never again and would not recommend this park."
• "Customer service is non-existent."
• "I found the customer service to be very lacking."
• "Didn't speak to any staff all weekend."
• "Had no contact with hosts on arrival."
• "No staff on site at all, toilet and amenities area WAY too far from the caravan area."

Site Quality

Pros:

• "Beautiful campsite lovely and peaceful, easy to get too pitches good size."
• "Nice and quiet, large very flat pitches."
• "Fairly level pitches."
• "Each pitch was provided with electric hook-up and water tap (with drainage)."
• "Big touring pitches with HDU and water."
• "Lovely well serviced pitch with all water and waste nearby."
• "The pitches were very spacious and level."

Cons:

• "Pitches were very close together."
• "Touring pitches on what feels like a big car park, (not so picturesque)."
• "Caravan park felt like a car park, needs some tidying and landscaping like the marina area."
• "Lack of landscaping makes the site appear very bleak."
• "The caravan park is more like a car park than a campsite."
• "The site itself is like an afterthought and very much like a car park."
• "The pitches are unkempt with weeds growing through."

Value for Money

Pros:

• "The site has a cafe that is open daily which is reasonably priced we didn't eat there but had a drink and sat watching the narrow boats in the marina."
• "Good value for money enjoyed walk down the canal, lovely ice cream shop."
• "The food generally is so tasty and value for money."
• "Good clean facilities."
• "Nice big pitches, toilets and showers super clean and modern."
• "The food and drink from the cafe are fab."
• "Superb site. Highly recommend this place. Definitely booking again."

Cons:

• "Too expensive for what you get."
• "Very expensive for what it was."
• "For the price we paid there were places close by that offered more for your money."
• "Slightly expensive for just a stopover."
• "A little bit pricey for the facilities available."
• "At £36.00 per night, £252.00 for 7 nights is disgusting!"
• "If you factor in the cost, this is the dearest site we have ever stopped on!"

Amenities and Convenience

Pros:

• "The cafe is excellent (look for Staffordshire oatcakes on the specials board) and you can enjoy the view from the terrace."
• "Nice little cafe with a pretty good cream scone."
• "The cafe had a great range of food and drinks and was very inviting."
• "Fabulous facilities especially the licensed cafe on site."
• "Lovely peaceful site with the bonus of the cafe open from 9.30 overlooking the marina."
• "The cafe served nice coffee and tasty croissants."
• "Lovely little licenced cafe."

Cons:

• "Gift shop very limited in what it sells, don't sell milk bread or basics."
• "Cafe was only open until 4 p.m, as we were out and about never got back in time for an afternoon snack."
• "WiFi was free, but sketchy."
• "Cafe may be could broaden their menu to include some hot meals and also hours."
• "A bit overcharge cafeteria, with no basic shop for bread, butter or milk."
• "Cafe too expensive on site."
• "Advertising restaurant/cafe and take away needs rewording!"