Be At One - Monument Reviews Summary

Staff Service

Pros:

• "One of the young ladies called Nakita who collected our glasses had a constant smile and vivacity."
• "Mattia, Andrea, Frank and Francesco are the best, they always greet everyone with a warm welcome and ensure you receive 5* service."
• "Nikita was the best host we’ve ever had and we’ve been to be at one many times."
• "Richard, olly were so amazing. Lovely night. Amazing security and lovely bar tenders."
• "Ebonique is great company and is a great bartender."
• "Extremely friendly staff, very tasty cocktails and a good price!"
• "The staff were very polite and accommodating despite the bar being really busy."

Cons:

• "I was over charged for drinks and when I recognised it I was refused to be given my receipt."
• "Disappointed in staff and how they treated me."
• "Had a very bad customer service especially with the manager Johnny White and Jacob who worked as a bartender."
• "It was shocking! Booked at table for a friends birthday to be met by rude door staff."
• "Staff are great but bloody ell the manager Kristi I believe is a right walled deserves a slap to the face."
• "Girl with the glasses pony tail and accent behind the bar decided to serve everyone who came up to the bar after me."
• "Very very rude staff. I understand they were understaffed, however the lady bartender seemed to hate her job and everyone around her."

Cocktails & Drinks

Pros:

• "Amazing cocktails.. great atmosphere and i have to give a big shout out to MISS OLLIE !! 😃 ABOSLUTE legend and definitely shook up the best cocktails ive ever had !!!! "
• "Bar tenders happy to make cocktails to your own personal taste."
• "Great selection of cocktails! Quick and perfectly well done cocktails, with fresh fruits."
• "Happy hour and 2-4-1 cocktails made it good value for money."
• "If you download the app, you can get your own 'personalised' happy hour where you can get 2-4-1 on cocktails."
• "The drinks were so delicious and the staff really helped make my birthday feel special."
• "Absolutely amazing cocktails, I could drink Antonio’s Lychee Martinis for the rest of my life!!"

Cons:

• "Untrained staff, not very professional needed the app to make drinks and one of our cocktails was awful."
• "Rubbish cocktails.... Freepouring I am afraid for the manager who has check the stock as the bartender have no regard for how much alcohol they serve."
• "I have been here twice, but on the second visit, I had decided it was to be my last... Appalled to say the least as this clearly seems to be an intentional scam going on here."
• "Visited last Saturday & were so disappointed with the drinks."
• "Poor service. Saying they aren’t doing cocktails and did one just after we paid."
• "Drink where sloppy and down the outside of the glass. Glass where not every half full and mind was 80% ice."
• "Staff is really nice, cocktails are good but the spirits in happy hour cocktails are watered down or cheap versions e.g. Don't expect to get '4 havana rums' in the zombie."

Atmosphere & Location

Pros:

• "The atmosphere was incredible and they had to stop me dancing on the bar."
• "Really great speak easy type atmosphere being underground, with a very chilled atmosphere and some great tasting cocktails."
• "It is located next to the underground station with give an easy access to public transport."
• "Great location and very good service."
• "Amazing times in here - I have found my place! Great tunes, unreal cocktails and staff all buzzing and on point!"
• "Perfect for a girls night out. Awesome, happening music. Great vibes."
• "Good vibes, great music, friendly staff."

Cons:

• "Used to go to the original Be at One in Battersea ‘back in the day’. My wife and I thought we’d call in to this one while making a quick trip to London. The doorman had other ideas - ‘bookings only tonight’."
• "After an evening here the bouncer told us they were closing by saying ‘if you don’t leave not I’m going to get angry’, and ‘I’m angry now’ 20 seconds later."
• "Feels like I'm in some creepy Turkish bar in Marmaris with cheesy music and odd staff."
• "To be told by the door staff, 'If you look after me, we'll look after you' and that, essentially, we couldn't enter as we had no ladies with us (a group of 4 guys) was very disconcerting."
• "Unaccompanied people are not allowed in for health and safety reasons!!!!!"
• "The place was smelly and lacking atmosphere."
• "Too loud, and took my water bottle off me on a mega hot day."