"Professional but friendly service received from entering, right through to the prompt delivery of a lovely meal."
"The waterfront restaurant is outstanding. The food is exceptional."
"Absolutely faultless Sunday roast, pork and beef wonderful."
"Food was outstanding, really enjoyed the fish and chips here."
"The food was excellent and came quickly."
Cons:
"I got some very fatty bacon that tasted like cardboard."
"VERY SLOW FOOD SERVICE esp for an EXPENSIVE £4:25 Sausage Sandwich"
"very good covid procedures in place but unfortunately what let this visit down was a limited menu and very bland food."
"The food was bland, disappointed for the price it costs."
"The veg was over cooked and the gravy watery."
"Food is ok without being outstanding despite prices on the higher side."
"I can't say any of it was overwhelming, quite bland and for £30 with three drinks we were disappointed."
Service & Staff
Pros:
"the staff are fantastic. So helpful, warm and welcoming!"
"The staff have been so helpful and professional."
"Staff are very friendly and helpful."
"Service is friendly and efficient and the presentation of the food is very good."
"Really friendly staff, all well presented and turned out."
"Service was excellent."
"We were served by two waitresses who were really friendly."
Cons:
"Went last week and they mixed up my vegetarian order."
"offering no apology saying it would be two minutes."
"Extremely poor attitude towards customers."
"The staff in the cafe seem interested only in people that are known to them."
"Only later did the supervisor offer an insincere apology which they instantly negated by saying they were busy when they certainly were not."
"The staff always seem curt and unfriendly."
"Waitress was not up to scratch, especially when we said food was bland."
Location & Atmosphere
Pros:
"Sit watching the river in the new conservatory and enjoy the food."
"Peaceful and dog friendly sitting outside watching boats on the river."
"Lovely setting watching the boats."
"Beautiful views, perfect fully serviced pitches with a popular restaurant on site."
"Great views from the restaurant/cafe, and very helpful staff."
"Stunning views of the river and passing boats."
"A lovely location if you want to relax by the river but only be 10 minutes from York city centre."
Cons:
"Despite saying that work is STILL ongoing these pictures should be removed."
"The website is misleading, showing tables outside the cafe along the river."
"When one enters the marina there is a pretentious air to the place."
"They were locked behind fences and hiding behind lines of trees so they couldn't be seen at all!"
"Site is adjacent to car park which has heavy use and noisy."
"On the negative side, there is a very steep ramp into the cafeteria with no rail."
"Unfortunately after queuing for a while were then told once we got to to the front it was reservations only."
Facilities & Amenities
Pros:
"Excellent shower and loo exclusive to the site."
"The site is spotless with large serviced pitches and excellent shower facilities with fob entry."
"Pitches are good and the toilets are immaculate."
"Facilities for those staying at the park are more than adequate and a nice touch is having a toilet, sink and shower in the same cubicle."
"Facilities are excellent and very reasonably priced too considering the location."
"The facilities are excellent the wonderful restaurant where the food is outstanding, To the shower blocks which are to a very high standard."
"Spotless showers and toilet facilities, hardstanding pitches with water and waste per pitch, abundance of electric points."
Cons:
"For £25 a night for a CL we won't be going back"
"No where to secure bikes which was a surprise as it's just off the main Yrk to Selby cycle path."
"The toilet block was used by people visiting the shop which wasn't very good we felt and although there was a very nice shower block near the Marina you had to walk 400yds through the Boat Yard to use it."
"They would not allow me to change my dates, said the policy quite clearly says non transferable."
"The electronic pass card didn't work and if we hadn't tried it we could have been locked out."
"Chandlery doesn’t stock many parts."
"many of the boats do not observe the 6-knot (fast walking pace) speed limit on the river."
Value & Pricing
Pros:
"Great value and excellent facilities."
"The food is good, though not cheap, the view of the river makes it completely worth it."
"Super food and good price with the August 50 per cent off."
"Reasonably Priced."
"The food is expensive/upmarket and offers good value for money in terms of quality and quantity."
"Relax, enjoy fantastic food a cheeky cocktail or bottle of fizz and watch the million pound motoryachts sailing past!!"
"The Marina cafe serves delicious food and reasonably priced and can recommend the afternoon tea."
Cons:
"today after paying £7.20 (too much) for a medium size Americano coffee and Sausage sandwich I expected much better service."
"Not very impressed as we booked and paid the best part of £400.00 for all bank Holidays, they also advertise a slip way for boat access to river, but when I asked they declined, so I cancelled all bookings and asked for a refund."
"Not the cheapest."
"Bar is ridiculous. Got asked to leave as the kids were being too loud at 8pm."
"Automatically adds service charge which annoys."
"Service charge was already added to the bill which I don't like, we paid it but left no tip as a result."
"When I looked at the menu and spied £6.50 for a pint I decided not to bother."