Address: Stourbridge Rd, Wolverhampton, WV4 5NG, United Kingdom
Phone: +441902896264
Rating: 4.5
based on 553 reviews.
Service
Pros:
"our server, laura was so kind and met all our wants and needs she was outstanding."
"Danny was an amazing waitress who went above and beyond."
"Excellent service from the lady who served us."
"We were seated right away and our lovely waitress, Femi took really good care of us all night."
"Staff very attentive, efficient and knowledgeable about food and menu."
"Laura was a fantastic waitress and really provided a stellar service."
"Our waitress Livv was outstanding and a pleasure to see work she kept her distance but was always on hand if we needed anything."
Cons:
"Service has been poor the last two times. Took ages to get our drinks."
"Service was really slow. There was only one lady looking after around 5 tables in the section we were in and most were 7+ so clearly overworked."
"The waitress was rude, almost shouting at us like children."
"Service - absolutely terrible. We were seated at 12.30pm and it took an hour for our main course to arrive."
"It took 25 minutes for our waitress to find our table and take our order."
"waited 20 mins for our drinks as the order hadn’t gone through so had to re order."
"We waited over an hour for our mains and when arrived food was cold like it was sitting out for a while."
Food Quality
Pros:
"The Miller Dirty Burger was phenomenal, the meat delicious."
"The meal was delicious, especially the Chateaubriand which was incredible."
"Food was super amazing."
"Both steaks were cooked to perfection!"
"The steaks are consistently brilliant at Miller and Carter. The desserts were also top notch."
"The food was full of flavour, the steak perfectly cooked."
"The food was absolutely wonderful! The fillet mignon was perfect and we adored the truffle Mac and cheese."
Cons:
"Tonight the food wasn't as good as previous visits."
"The only let down was that quite a few things we ordered were unavailable, chips cold, steak over cooked."
"The salmon was bland but piping hot."
"Meal was lukewarm although steak was tasty."
"The food wasn’t the best I’ve had better there. Beef dripping was cold and the onion loaf was hard and dry."
"Visited Penn restaurant yesterday for my birthday we ordered 6 meals and the chips was all luke warm, lobster tails was also dry."
"The food that we had eaten was not disappointing there was plenty. It started to get busy and the atmosphere was lovely."
Atmosphere
Pros:
"The ambience was great."
"Nice atmosphere in the restaurant."
"The atmosphere was very chilled and peaceful."
"The atmosphere was welcoming and alive."
"The atmosphere was great as it wasn’t to busy."
"Lovely atmosphere and warm welcome from the staff."
"Very welcoming, very pleasant atmosphere and decorated nice and comfortable."
Cons:
"Seated in small area, so hot, no air con!"
"The restaurant was full of flies, meaning we were fighting off flies every minute while trying to eat."
"The atmosphere was nothing special."
"The place was absolutely packed so it didn't really feel as prestige as you might think."
"The restaurant was very warm don't know how the staff coped."
"However, the start of our meal was ruined by a very rowdy group in the booth right next to the table for 2."
"The whole experience ruined by the waitress telling us the chef had charged us 0.50p for extra sauce on side lettuce that comes with steak."
Value
Pros:
"All in all we had such an amazing experience, our server was lovely and for what we had the bill seemed very reasonable."
"Price is a little too high but again you pay for what you get."
"The food was really well priced considering we had starters, steaks, a side and alcohol."
"We ordered from the fixed price menu - 2 courses for £11.95."
"The value for money is excellent when ordering from the set menu on a Thursday."
"Amazing food. Lunch menu is so well priced and the portions are perfect."
"The January set menu which for 3 courses was great value for money."
Cons:
"This costs £26! I don’t think it’s worth £7!"
"Despite attempting to eat majority of this because of the £38 price tag the quality was so poor I could have eaten better & cheaper at a greasy spoon cafe."
"£140 the total came too and it was extortion."
"At those prices I won't be going back anytime soon. Way too many tables in the restaurant which made it that noisy you could hear the person sitting next to you."
"With the bill coming to nearly £300 and it being a special birthday treat, I think the food service was disgusting."
"Some of the prices I don’t believe matches the quality of the food and is overpriced significantly."
"Considering we paid over £200 for our family, everything was very underwhelming with the food and service."