The Highwayman Cookhouse + Pub Reviews Summary
Category: Restaurant Saint Neots
Parking and Accessibility
Pros:
- "We visited The Highwayman on a Saturday lunchtime and found plenty of parking available."
Cons:
- No negative comments about parking and accessibility.
Cleanliness and Maintenance
Pros:
- "On entering the pub, it was very clean and well maintained."
- "The toilets were also really clean and well maintained."
- "Service was fast and really friendly. Everything was very clean and it is still very good value for money."
Cons:
- "The table we sat at was filthy and all plates and rubbish lift on the table."
Staff Service
Pros:
- "Staff greeted us with a friendly smile and showed us to our table."
- "Our waitress was attentive and knowledgeable when it came to answering questions about the food and drinks."
- "A bit cold for some of the kids indoors - aircon too efficient?"
Cons:
- "We called the waitress to ask but she totally ignored us."
- "The waitress was miserable and clearly did not want to be there!!"
- "Waitress never approached to apologise for the wait."
Food Quality and Variety
Pros:
- "The menu was a good mix between honest pub grub and something a little different."
- "The food was cooked really well and presented beautifully."
- "The food quality and portion sizes have really let this place down recently."
- "Everyone enjoyed their food and the kids loved running around in the soft play."
Cons:
- "When we got the salads, avocado and croutons were missing... And cherry tomatoes as well."
- "Breakfast buffet, best bit was the yogurt and granola, croissant not cooked, soft n stale like."
- "Food items not available after ordering."
Atmosphere and Environment
Pros:
- "Even though it was a Saturday lunchtime and attached to a hotel, it wasn't too busy."
- "Huge pub attached to Premier Inn, great indoor play area for young kids."
- "Visited with friends on a quiet Friday afternoon. Soft play was great, lots to do."
Cons:
- "Table service doesn't exist in the soft play."
- "The restaurant was virtually empty. We left, along with a table of 6 people next to us!"
- "Nobody to greet and seat us. Table we were seated at had food on the floor and flies."
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