Bella Italia - Nottingham Cornerhouse Reviews Summary

Service

Pros:

• "Service with a smile and very patient."
• "He Made My Daughter's Birthday Very Special We Had A Fantastic Time And One To Be Remember."
• "Thank to Alin, one of the staff members, for providing an exceptional level of service."
• "The service was amazing Josh went above and beyond to make sure our evening went well."
• "The waitress was absolutely fantastic, so refreshing to see someone who is happy in her job and makes it a special experience."
• "Pleasant staff who apologized for the wait."
• "The staff were very attentive and we didn't have to wait long for our orders food and drinks."

Cons:

• "The staff wasnt really helpful."
• "Nobody had any idea about the pre-order we had placed although it was necessary to make the reservation."
• "Terrible experience. Incredibly long wait to be served."
• "Staff was friendly but not attentive."
• "They forgot our drinks, then got our table number wrong."
• "Friday 18.00 not that busy. Man who served me was rude."
• "Food came late, cold and just bland in taste!!"

Food Quality

Pros:

• "The pizza I had was absolutely delicious and the Tiramisu a dream."
• "The food was excellent and of high quality."
• "Very good food and at a reasonable price (mostly thanks to Meerkat meals...)"
• "The food was so nice we were stuffed."
• "Great food and great service."
• "The food was actually really good but not worth waiting."
• "The calzone and sourdough pizzas we ordered were delicious and could not be faulted."

Cons:

• "Ordered through Just eat. Paid nearly £4 for the SMALLEST portion of undercooked chips I've ever seen."
• "Very disappointed, ridiculous price for starter 'Bruschetta' consisting of a single 1cm piece of bread, and 4 cherry tomatoes, drowned in olive oil, bread so hard, unable to cut."
• "Tiramisu was the worst I have ever tasted."
• "Food came suspiciously quickly and was lukewarm at best."
• "The pizza was a little dry."
• "Garlic bread tastless greecey and cold."
• "The food portions are a lot smaller, blander and on a whole feel like I'm being served fast food."

Atmosphere

Pros:

• "The atmosphere was friendly and enjoyable."
• "A very pleasant evening."
• "I was lucky enough to find Bella Italia. Recommended restaurant."
• "We always eat here when going to a show at the theatre."
• "Staff and atmosphere were very lovely."
• "A family party of ten of us visited on Christmas Day afternoon... A very enjoyable Christmas Day meal."
• "It was just so friendly, not loud."

Cons:

• "Terrible service starting with a waitress who might have thought she was working at that 'Karen’s' restaurant."
• "Management don't know what 'customers always right' means as they took sides with their staff!!"
• "The place is an overpriced shambles."
• "Just overall horrible experience."
• "The atmosphere wasn't perfect either, the noises coming from the kitchen were very loud and annoying."
• "Horribly rude staff and half of the food inedible."
• "The restaurant has no atmosphere and the staff don't seem like a team or that they want to be there."

Value

Pros:

• "Bella Italia is convenient, friendly, satisfying and excellent value for money."
• "We used a 'taste card' and got two meals for the price of one which was great value."
• "The class was such amazing value given the quality of the food, time of the head chef and drinks etc."
• "Very friendly customer service, efficient too."
• "Great restaurant, I went there for my date because the restaurant I chose initially was closed and I had to find something close in 15 minutes."
• "We used the 40% voucher code off the mains as a bonus."
• "You can't go wrong with the vouchers you can get."

Cons:

• "Big disappointment... Wasn't a cheap meal either so we won't be going back again, total waste of money."
• "The valentines’ set menu didn’t explain the rule well and the steak was very bad."
• "The portions are small relevant to the price."
• "Prices have massively increased."
• "Total Rip off."
• "You will spend £10 on two of the worlds smallest portions."
• "For the price I expected bigger portion."

Special Needs Accommodation

Pros:

• "Our oldest boy is autistic and Josh absolutely made his evening."
• "Visited here the other day, I have a severe dairy allergy and the staff were incredible."
• "I had gluten-free pasta, which was amazing."
• "One of THE best places I have eaten for catering for my Gluten allergy."
• "The service for children is fantastic my shy daughter was treated amazing and went up to get her own icecream, nice touch to involve all the family, thank you!"
• "Vegan pizza 🍕 is as much as tasty as normal pizza and easy to digest, with some good options in terms of toppings."
• "The Vegan Bolognese is available upon request and it's absolutely the best you can find in town."

Cons:

• "For vegan option pizza they unfortunately make you one without cheese as they dont stock any vegan cheese."
• "Bella Italia use to be a safe gluten free option for us. It’s not no longer something we’d recommend as a gluten free safe restaurant chain."
• "Claims to cater for Gluten free, but the menu choose is extremely poor."
• "Good food but as ever at least four diners had to stand in order for wheelchair access to accessible bathroom."
• "They've stopped doing their vegetarian burger with Applewood cheese and the chicken and bacon orzo."
• "The waiters did not ask about food allergies or dietary requirement."
• "Claims to cater for Gluten free, but the menu choose is extremely poor."