Chiltern Hundreds Reviews Summary

Category: Pub Maidstone

Address: Penenden Heath Rd, Penenden Heath, Maidstone ME14 2DG, United Kingdom

Phone: +441622752335

Rating: 4.1
based on 217 reviews.

Booking & Seating

Pros:

  • "Best to book a table, we were lucky that we managed to be seated without a booking but they did give us a time they needed the table for."
  • "Welcomed on arrival and shown to table, restaurant was almost empty yet food order took an extraordinary time to arrive."
  • "First time I have visited & pleasantly surprised. Warm welcome in a very busy pub."
  • "Booked a table and was glad we did, as the place was busy. That said, the staff were excellent, we weren't kept waiting for anything, and they were very attentive."
  • "Called in this Sunday Lunch time. Restaurant was fully booked until 4:00, but the wonderful staff found a table for three in the bar area."
  • "Turned up with no reservation but still managed to give us a table."
  • "We had a very, very enjoyable and excellent lunch, dessert and coffee."

Cons:

  • "Didn't get a chance to eat as 'fully booked' even though half the restaurant was empty the whole time we were having 'a drink', no atmosphere."
  • "you phone to book a table only to get answer machine which tells you to leave a message and phone number but never get a call back because staff are to busy."
  • "they had no knowledge of my table booking telling me I should have booked it on line rather than by phone."
  • "Couldn't wait to get out and won't be coming back."
  • "Was told because I had a dog I could only sit in the garden, very disappointing."
  • "Not dog friendly."
  • "Didn't get a chance to eat as 'fully booked'."

Service

Pros:

  • "The manager Natasha also happened to be our server and she was polite and engaging."
  • "The buffet was a lot nicer than most. Really nice bread for the sandwiches, sausage rolls and pies far better than average."
  • "We had a lovely sunny day sitting outside this lovely pub. It is dog friendly and even my little dog was pleased with the dog treat he received."
  • "Came here last night for a meal with my wife. We couldn't of asked for a better experience, our server Amy was very friendly and attentive."
  • "She did a marvellous job and hope she’s appreciated because that level of service is hard to find."
  • "Staff is 5 star, especially Scott! Food is the real star, well prepared, rich portions and especially fresh!"
  • "Service outstanding."

Cons:

  • "Waited ages for the waitress to take the order and collect our empty plates."
  • "Service was flat as no smile from a waiting staff. No farewell provided on leaving."
  • "Service mega slow as only 2 waiters."
  • "Very slow service. Waited for 15 minutes for main meal to arrive."
  • "Service was awful. Rude waitress from start to finish like she had taken against our table for no reason."
  • "Service was good but not super because they had only two waiters, so we had to wait for a bill but the waitress and all staff were helpful."
  • "Service without a smile."

Food Quality

Pros:

  • "Delicious food."
  • "The food was amazing, came out hot and well presented."
  • "Food was very good and reasonably priced."
  • "The food was absolutely gorgeous!"
  • "The food was well cooked and two courses came to £13.99 so good value too."
  • "Both times the food amazed us."
  • "Food was good."

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