The Park Gate Inn Reviews Summary

Service

Pros:

• "The staff kept the good vibes going and was very on the ball."
• "It was extremely busy and the three staff coped admirably."
• "Great service. Warning! Be careful when leaving pub and join A20."
• "Brilliant food and top notch service."
• "Really lovely meal and attentive friendly staff."
• "The service was good and even though the restaurant was busy we weren't left to just wait."
• "Amber was our waitress. She was friendly, patient and super efficient in her service."

Cons:

• "Won't be coming back here for a while."
• "Very slow service. Book in for 7:15, finally left at 10:30."
• "The service here is extremely inconsistent."
• "We seemed to be completely ignored despite several staff passing through."
• "Have shared experience with management but had no response to date."
• "The wait for food was much too long and although the quality was good 3 people in our party commented that the food was not hot enough."
• "Booked a table and sat down at 3pm order food starter came at 4.20 main at 4.30 which was lukewarm at best."

Food Quality

Pros:

• "Very happy with the price as it matched the food you were served."
• "Everyone said the food was fantastic."
• "Another excellent meal."
• "Fantastic food at reasonable prices."
• "The meal was delicious. I had lasagne, followed by sticky toffee pudding."
• "Very nice food. Have had chicken schnitzel and beef bourguignon."
• "Food was faultless, very tasty and clearly used quality ingredients/suppliers."

Cons:

• "The food was terrible."
• "Slightly disappointed with food, prawns a little undercooked, fish overcooked."
• "I ordered the camembert bites and only 2 of the 4 had cheese in them."
• "Main course was disappointing with tasteless lobster fish cakes which were charred."
• "The bun was rock hard and inedible and the burger itself was tiny and cheap."
• "Food really bad! prawns half cooked had to send back."
• "The fish was swimming in grease and the chips on both dinners were of the same."

Atmosphere & Ambiance

Pros:

• "Very nice, spacious restaurant."
• "Huge pub with lots of land on the edge of Leeds Castle."
• "The restaurant was really nice and had a great atmosphere."
• "During the winter months they have their open fires which is wonderful to see and smell when you arrive."
• "Lovely venue, cosy spaces to eat, which was lovely for our anniversary meal."
• "A nice little country pub by the roadside. Quite a bit of garden seating as well as indoor seating."
• "Beautiful pub that is still possible to visit as a drinker."

Cons:

• "Humiliating and NO attempts to make us feel welcomed or provide eye contact."
• "Although I will say, that the food is, in my opinion, very average, and for the price does seem a bit overpriced."
• "Whoever the manager is should be fired. This is unacceptable."
• "Pizza under-cooked and sent back - same pizza returned burnt and glass of wine was stale!"
• "Bit overpriced on the food for what it is, nice though, I had the fish cakes."
• "Very disappointing experience."
• "The menus were tatty with stains and food on them."