Bull Reviews Summary

Category: Pub Maidstone

Address: Boxley Rd, Penenden Heath, Maidstone ME14 2DH, United Kingdom

Phone: +441622752888

Rating: 3.9
based on 158 reviews.

Service

Pros:

  • "The service by Kim, Chloe, Elle, Astrid, Natalie and Harry was perfect."
  • "They were always available when we wanted them and everything was delivered together."
  • "Service was fantastic, I was greeted at the door and offered table service or regular service."
  • "Hannah was great!! Top service made me feel welcomed helped me with my food choice and sauce."
  • "Very good service and great value for the family."
  • "The waitress was efficient in taking orders."
  • "Service by Kim & Jade was superb & attentive."
  • "Excellent service & the food was amazing."
  • "Super friendly staff. Made us all feel so welcome."
  • "The staff go above and beyond and are so friendly, All the family loves coming to the Bull."
  • "We arrived without booking. Was immediately seen to by friendly staff."
  • "Seems to be doing all the right things covid wise."

Cons:

  • "Slightly faltering start, had a wait for drinks."
  • "Waited ages for a cup of tea, only 2 members of staff serving, was quite busy."
  • "Waited 20 minutes to be seen at the bar, then waited an hour and a half for burnt, dry, and what appeared to be recooked food."
  • "Our drinks were forgotten, we had to ask for them again."
  • "Not asked once how everything was, even when clearing the plates."
  • "Not one member of staff came over to us to keep us updated and informed."
  • "Service was extremely slow and the food was terrible."
  • "Staff miserable, not a happy waiter or waitress anywhere."
  • "Rude staff and cold food."
  • "On arrival waited 5 minutes before we were even acknowledged, not even a smile."
  • "Long wait for the bill."
  • "Absolutely disgusting manager."
  • "The service at this place was terrible most waitresses walking around in their own world."
  • "The staff never made eye contact or smiled during taking the order and really looked like he didn't want to be there."
  • "No one came round whilst we were eating to check to see how the food was or if we would like another drink."
  • "When we informed two members of staff the problem with the cups and saucers, they both said 'Ha ha, yeah, we know'."
  • "The younger of the two waiting staff, dressed in jeans and t-shirt, obviously didn't want to be there."
  • "The barmaid rolled her eyes and asked what I wanted."
  • "No friendly welcome when you order a drink, seemed like it was too much effort for them to even be there."

Food Quality

Pros:

  • "Everyone was very pleased with their meals."
  • "The kitchen team of Craig H and Ronnie who provided well cooked meals, hot meals."
  • "Surprised with the quality of the steak and ale pie. Very tasty and a good size."
  • "The lamb was gorgeous. Truly phenomenal."
  • "Great food, very good service and great value for the family."
  • "I've always found the food to be very good."
  • "Gluten free peeps rejoice... the food was great!"
  • "The meat, veg and especially the Yorkshires being delicious."
  • "The food was really tasty with a varied selection to choose from."
  • "Food was good, hot & tasty."
  • "The food was absolutely delicious."
  • "Food was fantastic gonna pop back in for curry night next time."
  • "Nice food and a good selection of alcoholic drinks."
  • "We enjoyed a delicious lunch here on Sunday. The roast dinner my husband ordered was also very tasty."
  • "Food is good and reasonably priced."

Cons:

  • "Chips almost cold, batter very oily, the fish very mushie."
  • "Has to be one of the poorest Sunday roasts I have had... Potatoes dry and undercooked."
  • "The food had very small chip portions, and there was quite a wait for the food to be bought out."
  • "The feta avocado pickled red onion on sour dough open sandwich... not worth the money."
  • "Children's pizza was microwaved, tasteless and the base hard as a rock."
  • "Fish batter not crispy and chips overdone."
  • "Food quality has dropped immensely... it's basically pub grub but for high dining prices."
  • "Gravy tasted like water and beef was tough."
  • "Food was bland and uninspiring."
  • "The food was terrible, the gammon was like rubber."
  • "The worst roast I've ever had. The veg was old and re-heated."
  • "Food looked good but was cold."
  • "Salad was brown and when a fresh one was requested it was met with a sigh."
  • "Food quality poor, sent back a burnt pizza and the replacement wasn’t much better."
  • "The lasagne was disgusting, tasted like it had been microwaved for a week."
  • "The burgers are bland and greasy."
  • "The 'medium' steak was more like well-done and chewy."
  • "Very poor quality food, everything seemed to be cooked from frozen."
  • "The fish was undercooked and the chips soggy."
  • "A 40-minute wait for two roast dinners which were cold and unappetizing when they arrived."

Ambiance/Atmosphere

Pros:

  • "Great atmosphere."
  • "Nice, cozy pub, very clean and adhering to Covid-19 guidelines."
  • "The ambiance was very welcoming and family-friendly."
  • "Ambiance in the pub is lovely and cozy."
  • "Very comfortable surroundings."
  • "The atmosphere was relaxing and conducive to a pleasant evening."
  • "Atmosphere was great, we sat in the booth and it was very cozy."
  • "Very cozy and traditional setting."
  • "The atmosphere is always great, especially during the live music nights."
  • "The decor and lighting were perfect for a Sunday lunch."

Cons:

  • "The music was too loud."
  • "It was cold inside, they really needed the heating on."
  • "The pub lacks atmosphere."
  • "Seating was uncomfortable, and it was quite dirty."
  • "The ambiance was dull and the lighting was too bright."
  • "The place looked tired and in need of some TLC."
  • "Despite being a nice building, the interior feels a bit sterile and unwelcoming."
  • "Atmosphere was lacking, felt more like a cafeteria than a cozy pub."
  • "Toilets were dirty and looked like they hadn’t been cleaned in a while."
  • "Loud and noisy, couldn't have a conversation without shouting."
  • "The outdoor seating area was very unkempt."
  • "The dining area was so dark we needed our phone torches to read the menu."

Value for Money

Pros:

  • "Great food, very good service and great value for the family."
  • "Nice food and a good selection of alcoholic drinks."
  • "The specials are especially good value for money."
  • "Reasonable prices for what you get."
  • "Food is good and reasonably priced."
  • "The early bird specials are a bargain."
  • "For the quality of the food, the price was very fair."
  • "Kids eat free on Sundays which is great value."

Cons:

  • "Not worth the money at all."
  • "Prices have gone up but the quality has gone down."
  • "Overpriced for what you get."
  • "Expensive for the portion sizes."
  • "The cost didn't reflect the quality of the food or service."
  • "Drinks were a bit pricey."
  • "For the price we paid, I expected much better."
  • "They seem to be cutting corners yet the prices are high."
  • "Value for money has decreased while prices have increased."

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