Pipasha Reviews Summary

Customer Service

Pros:

• "Comfortable seating and good customer service, the waiters were friendly and quick."
• "The staff are there to advise you on the menu and are helpful."
• "Very friendly, professional and fast service."
• "The owners treat you like family."
• "The staff is very nice. They are attentive."
• "All staff were amazing and professional."
• "Staff always friendly polite and professional."

Cons:

• "The restaurant was completely empty and there were 3 staff standing around doing nothing."
• "The staff was rude and sexist!"
• "The attitude of the staff is not at all good."
• "Very rude behaviour from the staff."
• "The staff behave as if they are doing us a favour."
• "One guy who presented us the bill was really rude."
• "Manager and the staff and manager had a very very bad attitude would not recommend 😡😡"

Food Quality

Pros:

• "Great Indian food in a nice place."
• "The Starter was delightful, accompanied by freshly baked naan breads. The main courses were impressive."
• "The food was delicious."
• "Absolutely phenomenal food and service."
• "Everything was delicious. For the Shakooti Chicken recipe was very tasty."
• "The food is of a very very high standard."
• "Incredible food."

Cons:

• "Like most of the places im afraid they get to greedy and are poor value."
• "The food wasn't great - I was sick in less than one hour after the meal."
• "Ordered Lamb curry but turned out very dry chewy lamb."
• "The food is average and pricing certainly does not reflect quality."
• "Take away food is nearly always swimming in oil/ghee."
• "The chicken was very dry and swimming in lots of oil."
• "Really disappointing, food not hot, Meat was very dry."

Atmosphere & Decor

Pros:

• "Clean and nice atmosphere. Even the toilets were nice and tidy."
• "They have recently changed their interior a little and it's beautiful."
• "It all felt disproportionately luxurious compared to the price in terms of décor."
• "Decor is very nice, quite romantic and has a relaxed atmosphere."
• "Such a beautiful atmosphere inside the restaurant."
• "The restaurant itself has a very quaint look and feel to it, with the inside being pleasantly decorated and comfortably furnished."
• "Nice calm and laid back atmosphere."

Cons:

• "The only bad point is that the tables are too close and the restaurant may feel crowded."
• "The restaurant was noisy."
• "The restaurant was absolutely freezing inside."
• "It was a little small, and when it gets busy you are sitting very close to the next table."

Value for Money

Pros:

• "It all felt disproportionately luxurious compared to the price in terms of décor."
• "You do get value for money."
• "Affordable price."
• "Delicious food at a good price!"
• "Good price."
• "Food portions very generous and reasonably priced for takeaway."
• "Superb food, low prices."

Cons:

• "Like most of the places im afraid they get to greedy and are poor value."
• "Good food but not a good place to eat. They charge £10 per person to book a table."
• "The meal was ok, but abit on the expensive side."
• "Got a takeaway which cost £45 for 2 small curries, 2 naans and 4 popodums. Very expensive for the quantity and quality."
• "Overall the portions where also very small and not value for the £31 i paid."
• "Very expensive.... And I'm talking way over the odds."
• "Abit on the expensive side and quite disappointing!"

Customer Policies

Pros:

• "They can make mild dishes for those who don't like spicy food, most of their meat dishes can be made vegetarian, and they can make custom dishes on request."
• "Having young children with us. The restaurant was able to cater for them."
• "Restaurant are operating from an electronic menu which you have to download. Excellent from point of view of sustainability."
• "A relatively wide range of choices including everyone's favourite dishes."

Cons:

• "Discrimination against people who do not or cannot book online. I was refused because of it."
• "There was 6 of us came in the restaurant 4 people was eating to order starters to order mains and they kicked us out the restaurant because there was not enough food ordered."
• "We were rudely and immediately turned away by the owner saying: No prams!"
• "We were shocked by their discriminating comments that children under 6 are not allowed."
• "Unfriendly staff and they closed the kitchen without taking the last order."
• "Will not allow under 8s to dine."
• "They don’t accept kids under 6 but he was asleep anyway."