Normah's Reviews Summary

Authenticity and Flavor of Food

Pros:

• "Absolutely amazing, authentic Malaysian food (verified by a friend who is Malay!)"
• "Some of the best Malaysian food in London at great value! Extremely authentic family run restaurant."
• "Incredible authentic Malaysian relaxed restaurant."
• "Authentic halal Malaysian 🇲🇾 Super tasty food."
• "Everything I have tried is bursting with flavour. The rendang beef, silky laksa prawn, and roti (naughtily oily) are all wonderful."
• "Delicious, soul food made with love. The rotis are the star of the show but everything else including the egg fried rice and laksas are bursting with flavour."
• "Truly authentic Malaysian food in London."
• "Very sedap and homely food served with warm smiles! The nasi lemak was aromatic, roti canai was crispy and fluffy, and rendang so rich and flavoursome."

Cons:

• "The food is so salty it will give you kidney problems and tasteless soggy nasi lemak that the rice is over cooked and bland."
• "It was properly disappointing after reading such glowing reviews everywhere. Prawn nasi goreng was 3 prawns, unshelled when the menu said shelled."
• "Their Curry Laksa was a little too hot and the broth seemed to have too much lemon that it had a tangy taste instead of depth."
• "The prawn nasi goreng and nasi lemak beef rendang. Really delicious. Just wish that the portion is slightly bigger."

Service and Atmosphere

Pros:

• "Service was outstanding, and the food was all delicious (and can be made vegan)."
• "Fantastic service and amazing food. This is the best and most authentic Malaysian food I have had."
• "The service was super friendly and offered detailed explanations for every item we asked about."
• "The warmth and service from Normah & her nephew was outstanding."

Cons:

• "Would give a moderate rating to this place. Lack of adequate staff over the weekend when it gets busy."
• "Service can be slow (one chef, one waiter). Unfortunately very lacking in atmosphere, sorry just being honest, no windows, fluorescent overhead lighting, not great chairs."
• "The service is quite slow, and there was not that many people. There wasnt a proper queue for the food."
• "We made a booking via the website, however this wasnt acknowledged. I then called the restaurant and it went straight to voicemail."

Location and Accessibility

Pros:

• "Family run, small, cosy cafe in Queensway Market. Amazing authentic Malaysian food."
• "Casual environment, it is at a back of a shopping mall type space off Queensway."
• "Cozy little restaurant inside Queensway Market."
• "You can tell this place is legit cause it’s no thrills hidden in the corner of a market."

Cons:

• "Also the place felt quite hot and there was just one cooler at the corner which wasn't enough imo."
• "The place is very small and, when I was there, quite noisy in my opinion."
• "The restaurant is really small only has about 8 tables and it's really tight inside. It also had no bathrooms or wash facilities."
• "The ambience of this cafe in the mall is a put-off, with proprietors smoking in the corridors."