Saltwater Fish & Chips Reviews Summary

Category: Fish & chips restaurant

Address: 2 Victoria Parade, Torquay, TQ1 2BB, United Kingdom

Phone: +441803414142

Rating: 4.5
based on 210 reviews.

Food Quality

Pros:

  • "The battered cod had a nice light and crispy coating. The fish was cooked perfectly and didn't leave any greasy aftertaste nor heavy stomach feeling that i typically get after fried food."
  • "Fresh tasty fish I have had in a very long time!"
  • "Beautiful fresh fish and chips. A good understanding of gluten free."
  • "Very good quality fish and chips."
  • "Fish, moist, succulent and flakey."
  • "The fish was really fresh and delightful, made gluten-free on order, but their sauces (Tartare, garlic mayo) fell off."
  • "The fish was delicious. So much so we went back the night after."

Cons:

  • "I had the cheese burger from here with no cheese in it at all... The roll had been microwave...."
  • "All batter, no fish and undercooked chips."
  • "Fish and chips... Mostly batter and tasted of grease and sausages were burnt and dry."
  • "The fish had no taste either...deffo not value for money."
  • "Our dishes were nicely presented, but failed to deliver in terms of taste: my partner's scallops were lukewarm, with an unappetising semi-dried green crust on them."
  • "The fish was wet with grease batter."
  • "This time very poor quality fish not as fresh as it was the first time."

Service

Pros:

  • "We were looked after by a lady called Jenny and she could not have been nicer."
  • "GAIL our server was GORGEOUS GAIL she really went the extra mile to ensure you are looked after."
  • "Friendly couple of chaps that I chatted to while they finished preparing our food."
  • "The staff were welcoming and helpful."
  • "Staff are attentive."
  • "The staff were delightful. I’m sure we’ll be coming back again whilst we’re here on holiday."
  • "Super friendly staff, excellent food and good for younger children."

Cons:

  • "Also the person serving us wasn't very friendly, he was very quick to do things and didn't ask if our food was ok."
  • "Once they brought the food to us they just handed it over without saying a word."
  • "Four of us walked into this place and stood there for 5 minutes and was totally ignored by the staff."
  • "Went here on a recommendation yesterday and was greeted by a miserable young man who was blunt and not friendly at all."
  • "We sat down to wait for our take away order then we were told aggressively to get out as we were handed our food."
  • "We were forced back as options nearby to eat as a takeaway were limited to be rudely spoken too by a different person when taking our order."
  • "Disorganised bunch and rude too."

Value for Money

Pros:

  • "Pricing is very reasonable as compared to restaurants around."
  • "I think the unlimited chips when dining in is good value for money."
  • "Price was acceptable considering the outstanding food and you will leave full up too."
  • "The price was really reasonable for the portion size."
  • "Take away menu is a lot cheaper."
  • "A fantastic lunch for a great price!"
  • "Good prices and the place looks spotless."

Cons:

  • "This place is not halal. I checked during my visit and they have confirmed that the oil is drained at the end of the evening and its filter into the same oil as the meat and reused."
  • "This is definitely a slightly more pricey fish and chips compared to others in the area, but you are DEFINITELY paying for what it's worth."
  • "Delicious food, a little pricey."
  • "The most expensive chippy we've been to!!"
  • "The total price was £34.20....deffo not value for money."
  • "Bit pricey compared to other places I have been to."
  • "Very over priced."

Ambience & Cleanliness

Pros:

  • "It looks clean and comfortable inside."
  • "The place looked really cool."
  • "Picturesque harbour views through large Victorian bay windows."
  • "Really relaxed and comfortable."
  • "Clean and modern with friendly helpful service and good seating area with views of the harbour."
  • "Atmosphere and decor are wonderful."
  • "The place is spotless and really really friendly too and... dogs are allowed inside which is amazing."

Cons:

  • "Found the music far too loud especially when other customers were sat in a small area where we were."
  • "We came away smelling of cooking so I'd say a little more ventilation would be good for dining in customers."
  • "There was no atmosphere at all and we joined a rapidly forming group of people waiting for our food."
  • "Only giving you 3 stars because I observed one member of staff going into loo with blue glove on and also came out with same glove on."
  • "At back of the take away it has nice ambience decor wise, clean feel, looks newly fitted out."
  • "Being sat next to the kitchen, we had the opportunity to observe the to and fro of the staff, who seemed to struggle with the pressure."

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