EL&N London Reviews Summary

Atmosphere and Decor

Pros:

• "The ambiance of EL&N is simply magical."
• "The interior design is a feast for the eyes, with pastel-colored walls adorned with floral patterns."
• "The place was absolutely amazing the food was beyond great and the caramel coffee the best I ever had."
• "Always a delight to visit this place! With spectacular decor and Instagram worthy picture backdrop."
• "The atmosphere was great and especially the staff."

Cons:

• "The place totally lives up to its hype! Lovely place but unfortunately they have some hygiene problems."
• "Went after dinner for some dessert. They sat us at a dirty table, there was trash inside the sugar holder."
• "The place is very instagrammable, so if you aren't into it, it's probably not gonna be very pleasant."
• "The interior was very fairy tale like with pink dominating the color scheme. A bit gaudy to me."
• "The interior looked run down and unkempt. The vegan chocolate cake was stale."

Service

Pros:

• "I was served today by momo and john. Lovely waiters, with amazing manners, and made us feel very welcomed."
• "As soon as you walk in you're blown away by the lovely pink decoration of the cafe - looks beautiful and very welcoming."
• "We were especially pleased with John as he made sure we were happy with our food and drinks."
• "The highlight of my experience was Raffaella; when she greeted us in the beginning, she was kind, caring and helpful."
• "We had a amazing experience in Hans cres brunch as we celebrated my daughter's 10th bday."

Cons:

• "Service was terrible, staff were generally kids. They would all hang in a corner of where a sink was, pretending to clean it over and over again."
• "Service is absolutely horrible. They are slow. You can see on their face they don't like their jobs."
• "The worst place ever. I had really horrible experience at this place this afternoon."
• "The service was very slow and may I mention it was extremely sloppy."
• "The service was very bad. Waited about 30mins, the manager (I assume) came over to take our order."

Food and Drinks

Pros:

• "We’ve ordered a different selection of cakes, and they all served!! I got the chocolate and coffee cake, it was very light and tasty."
• "One of the few places where the cakes taste as lovely as they look! Love it!"
• "The food was great. A little overpriced in my opinion, but I guess you’re paying for the pretty atmosphere and good service."
• "The place was absolutely amazing the food was beyond great and the caramel coffee the best I ever had."
• "We’re tried this famous pink coffee place in the evening. There were plenty of food choices, overall sweets."

Cons:

• "A very unpleasant experience to spend £6.9 on a croissant that had no filling inside. It was a huge disappointment."
• "The cakes were far below my expectations, I don't know maybe it was this time only but the one in Wardour st was so different."
• "The cake looked like it has been sitting for days. Hopefully, they will do something about it, because being Instagram friendly is not enough anymore."
• "I had soggy sweet potato fries and a tiny burger which cost 15£ and tasted quite average."
• "I ordered the shakshuka and it came with two eggs which came with a crispy surface and the egg yolk was hard, I couldn’t even cut it."