The Real Greek - Bracknell Reviews Summary

Category: Restaurant Bracknell

Address: 12 Eagle Ln, Bracknell, RG12 1BG, United Kingdom

Phone: +441344578221

Rating: 4.3
based on 185 reviews.

Food Quality

Pros:

  • "Food was full of flavour and delicious."
  • "Hummus, lamb meatballs, and dessert were out of this world!"
  • "Food was very good as I have come to expect from Greek."
  • "Chicken Monastiraki and the bread were our favourites."
  • "Lamb skewers box was piping hot, fresh and had lots of flavours."
  • "Halloumi popcorn was popping and delicious."
  • "Food is a bit pricey for portion sizes but overall a very good experience."
  • "Great food, clean restaurant, fast and friendly service."
  • "Chicken kebabs very dry."
  • "Food was a bit tasteless. I had halloumi wrap, the cheese had barely been cooked."
  • "The salt cod was poor. Had a strange chewy consistency like calamari."
  • "The food was disappointing after being in several other branches. The chicken in both dishes tasted off and was very dry."

Cons:

  • "I wasn’t too impressed with the calamari."
  • "The octopus was hard to chew."
  • "The food was not hot, overpriced for the dishes for the amount and quality."
  • "Two items on the order were wrong, the only good thing was the wrong item served we were able to keep it."
  • "The pork souvlaki was dry."
  • "Was served old chips and chicken that had been reheated."
  • "The meat skewers were overcooked and flavourless."
  • "The bread is chewy and bland but odd tasting."
  • "The food was bad, the salads had rotting, brown bits and the tomatoes were unripe."
  • "The chicken souvlaki was very dry and my son's pork belly one was extremely fatty."
  • "I had lamb kofta and it was burned from outside and raw inside."
  • "Food is well presented but very badly cooked."

Service Quality

Pros:

  • "All the staff were lovely, especially our waitress Carina."
  • "The service was good, polite staff and quick to grab things."
  • "My server Luda was warm and welcoming from the minute I stepped into the restaurant."
  • "We were mainly served by Luda who made lots of effort waiting on us and was very attentive."
  • "Our waitress, Inna, was very attentive to ensuring we had a great experience."
  • "Thank you for the lovely service from Vanessa."
  • "Our waitress, Luda, was very friendly and was able to answer any questions we had about the menu."
  • "The first thing the waitress asked was about dietary requirements."
  • "Given a lovely welcome by the waitress, she told us she was from Romania."
  • "The staff were very attentive from the point of menu to order to service to clearing away."
  • "Friendly and helpful staff, music a little loud under the speaker, but was very kindly moved to a different table."
  • "Our waitress Eva was very careful and helpful with my wife's allergy and went through the menu very thoroughly for what she could eat."
  • "The staff, service and food were all outstanding. Particularly the staff were very attentive always smiling and helpful."
  • "Family dinner out on Saturday night for my mum's birthday and we couldn't have had a better time!!"

Cons:

  • "Service not welcoming, not hospitable, lacked attention."
  • "Was informed at the start could only stay for 1 hour because of some reason."
  • "It took about 20 mins then to get attention to pay our bill."
  • "Staff were allowed to sit on a table eating food from another restaurant."
  • "The meatball sauce tasted pepper so by this point I gave up."
  • "Staff were doing a good job but were let down by the long wait as the kitchen seemed to give outside orders priority."
  • "Service was slow, half of the menu was not available."
  • "Terrible terrible people to talk to. We had ordered three things and were sent two out of them."
  • "Service was friendly but very slow."
  • "We waited over an hour for someone to stop and check on us."
  • "Waited 20 minutes for someone to even come over got so fed up we left!!"
  • "Delivery was placed. Expected 25 minutes to 55 minutes. After one hour and 7 minutes the order was suddenly cancelled."
  • "We had ordered three things and were sent two out of them. When we called the restaurant to inform them we were told by this person Julian that he had himself packed the order."

Ambiance and Location

Pros:

  • "Nice surroundings that added to the experience."
  • "The music, decor and ambiance is friendly and yet sophisticated."
  • "The restaurant is nice overall but the tables are so small."
  • "Great atmosphere, really LOVELY staff and great food!"
  • "The atmosphere was pleasant, the place was beautiful!"
  • "Located next to lots of other choices it stands out as a little different in a good way."
  • "A nice restaurant in Lexicon mall. Very close to Cineworld and works for a quick bite or dining and run to cinemas."
  • "Much too noisy, could not hold a conversation."
  • "Great food and service. It's just a shame about the flies inside the restaurant, it can't be helped as the doors were left open on a hot day."
  • "Visited Saturday lunchtime (table for 6). It was very busy and extremely noisy and we couldn't hear each other speak."
  • "Sat outside and we were kept waiting for around 15 mins before someone came out to serve us."
  • "Sat down promptly and that was it!!! Waited 20 minutes for someone to even come over got so fed up we left!!"
  • "They put chips in the flat bread. I go to Greek restaurant not to eat bread with potatoes."
  • "Terrible service. Were essentially ignored for the first 15 minutes while everyone around us including people that were seated after us placed orders and were served drinks."
  • "We visited the restaurant for lunch on Halloween Sunday and you could tell it was busy."

Cons:

  • "The restaurant is nice overall but the tables are so small that once the tapas style food comes out it is a struggle to get it all on the table and be comfortable to eat without things in the way."
  • "My only negative was the music was really loud for a Sunday lunch making it hard to talk, especially with elderly members of our table."
  • "The ladies bathrooms were not very clean."
  • "It was quite a loud environment which was a shame."
  • "The tables were spaced quite close together too so just didn't overall feel worth the money."
  • "Was told it was normal practice for staff to have their break eating food from other restaurants, as they long took off their work uniform. Very Bizarre!!"

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