The Smugglers Cove Bar & Restaurant Reviews Summary

Food Quality

Pros:

• "The food was lovely! I had the calamari and the sage and garlic chips and both were delicious."
• "Awesome food, excellent chefs and staff, great atmosphere."
• "Food was hot and fresh and cocktails tasted amazin!"
• "Food was delicious, drinks very nice and the staff very friendly."
• "The food was all really nice. I had the coconut and sweet potato pie, which was really flavourful and just the right amount of sweet and spicy."
• "The food was tasty and wasn't over priced."
• "Food is amazing and the service was great."

Cons:

• "Food arrived and all chips were freezing cold, including the dirty fries where the cheese had hardened back over the chips."
• "The fish and chips were both deep fried and overcooked."
• "the driest blandest thing I’ve ever consumed"
• "Food was good but portion sizes were rather small when getting a signature hanging kebab."
• "The food itself was a hit-and-miss as my mums halloumi hanging kebab was raw."
• "The dinners were cold, the veg came separately which was warm, the gravy came cold."
• "The food was poor, we had one started severed us and had to wait over 15mins for the 2nd, the main course was cold."

Service

Pros:

• "All of you are doing an amazing job and deserve a big thank you."
• "Kade and Mason served us and were so so friendly polite and went above and beyond."
• "Service was spot on from all staff, the guy who served me knew his rums and gave me some great suggestions."
• "the staff were great, shout out to the woman behind the bar who was both friendly, informative and helpful."
• "Seated immediately, staff super friendly and helpful."
• "Staff were friendly and the manager sorted out the few issues we had with the food."
• "The staff were lovely and very attentive."

Cons:

• "A great location and nice atmosphere but sorely let down by the speed of service and the food itself."
• "The issue was mainly with the service - very slow and unresponsive."
• "Staff I would say a little hit and miss"
• "Definitely wouldn't bother returning or recommending."
• "The service was so slow and it took us over 2.5hrs from when we arrived to leaving."
• "The service was terrible as we were waiting ages to be served, for our food to arrive and for plates to be cleared."
• "Service was slow, took over 40 mins for our food to arrive. No apology."

Atmosphere

Pros:

• "Lovey restaurant on the Albert Dock."
• "Really cozy pub/resturant which is very aesthetically pleasing to the eye."
• "Smugglers cove is an amazing pirate-themed bar/restaurant. It has extraordinary atmosphere and feels very warm and cosy."
• "This unique venue sits on the beautiful Albert Dock, offering breathtaking views that highlight the brilliant spots of our city."
• "Nice atmosphere with some pirate decorations."
• "The atmosphere was incredible, amazing decor."
• "Decor had a nice pirate touch and the atmosphere was really good."

Cons:

• "definitely not social distancing between the tables as per photo, we both couldn't get out at the same time."
• "The big tables where to close together so was really awkward sitting next to the other table."
• "It was a little dark inside the venue, and not very spacious."
• "It's dark, noisy, and very pricey for what we got given!"
• "Only criticism was there a lingering smell of sick round our table."
• "Just got home from a meal here and it was a lot to be desired. Firstly, we were sat at a very sticky table."
• "Sadly the location is the only thing going for this restaurant."

Price

Pros:

• "Luckily I have Blue Light Card so saved 20%."
• "The prices are a little steep, but it is the Albert Dock after all, so maybe the prices aren't actually steep at all."
• "I drank two Madri. At £6.25 (£6.87 with service charge) this is probably about right for a restaurant."
• "The food was tasty and wasn't over priced."
• "It’s very reasonably priced for location."
• "The food is on the expensive side compared to other similar venues - around £80 for 4 meals and drinks - but justified by the portion size and quality."
• "Its a good place to stop by if you're on the docks already and the prices weren't bad"

Cons:

• "The soft drinks are the most expensive out of any restaurant in the area"
• "Drinks are quite expensive we believe; food is excellent and rather small portions; Service was good."
• "Soft drinks were also on the expensive side at £3.95 for a shot of cordial & soda water."
• "The food itself felt massively overpriced for what we got"
• "Very disappointed the cost of a bottle of wine was extortionate"
• "At £6.95 (£7.65 with service charge) it wasn't good value."
• "It was extremely overpriced for what you get, even drinks wise as well."