The Botanist Bar & Restaurant Chester Reviews Summary

Staff and Service

Pros:

• "Each member of staff were so welcoming upon arrival."
• "Lovely lunch, first visit to The Botanist and we were very impressed."
• "Decor, music, atmosphere and staff are brilliant."
• "The wait staff were friendly and helpful."
• "Staff were very friendly and there is a good range of food drinks on offer."
• "The service by the waitresses were great!!"
• "Staff were great, extremely friendly, professional and great customer service."

Cons:

• "A woman who I can only assume was management came over and aggressively told us we had to go."
• "Rude staff… definitely need more service skills … didn’t feel welcome and they didn’t even have simple etiquette/ manners."
• "We seemed to be waiting a while for each stage with the exception of the drinks order."
• "We waited half hour for a booked table had to keep asking if table was available place was cold some of the parties kept there coat on."
• "1st round of drinks came after the food the service was that slow."
• "After waiting some considerable time for someone to take our order... we got up to leave feeling completely ignored."
• "We then waited a very long time (30mins) for a one bottle of wine."

Food Quality

Pros:

• "Some dishes were great, others were tiny portions and not cooked properly."
• "The cocktails were amazing! And as for the food...WOW!!"
• "The food here is insane! I ordered the burger, but it is honestly no ordinary burger, wow!"
• "Food was fantastic, the prawns for starters was great and the sharing hanging kebab platter was amazing."
• "The food was fantastic, I had the crispy chicken burger with loaded fries, and it was full of flavour."
• "We had the vegan burger and it was one of the nicest vegan burgers we’ve had."
• "The food was great."

Cons:

• "For dessert I had mint chocolate ice cream which was so icy, it seemed low quality."
• "The steak was like coal, way overcooked."
• "Food was luke warm after an hours wait."
• "Hanging kebabs where poor not enough on them and chips looked like they had been cooked twice."
• "Unfortunately one of our main course which was steak was covered in pepper corns."
• "Hanging Christmas Kebab very poor turkey tough, sprouts burnt gravy cold."
• "The food was very tasty and we enjoyed it!"

Ambiance and Decor

Pros:

• "The restaurant's striking and unique interior design added a positive and memorable aspect to the overall dining experience."
• "The atmosphere is nice with good music."
• "Inside of the Botanista was sooo lovely. Christmas atmosphere."
• "It’s so beautiful and fancy."
• "The venue itself is beautiful, with some incredible decor and a real feeling of cosiness and privacy created considering the capacity of the place."
• "It’s so beautiful inside."
• "Very ornate decor, perfectly in keeping with the Chester vibe."

Cons:

• "We were seated next to a table of 20 people who were extremely loud and rude."
• "No outdoor decorations, not very inviting."
• "We had to sit with dogs next to us."
• "The onion petals were a REAL DISAPPOINTMENT, previously this had been a whole onion prepared like a blooming flower."
• "We were seated in a dark corner below a speaker upstairs, despite asking for a quiet seat."
• "We were taken upstairs where there was a room full of a private hen party, we felt extremely comfortable and didn't want to stay."
• "The log burner and Christmas decorations added to the atmosphere."

Value for Money

Pros:

• "Overall super quick service great value."
• "The food drinks and services was truly amazing."
• "Great value for the quality of food!!"
• "All in all a beautiful venue with amazing food that's reasonably priced."
• "Value for money is always a big deal breaker for myself and as this was a special occasion I was prepared to be a little more extravagant but with the food, drinks, atmosphere and quality of service the money paid was more than worth it."
• "Ordered 2 vegetarian roasts they were so delicious."
• "The food was incredible, the prawn linguine was so flavourful and the sea bass was cooked to perfection."

Cons:

• "They also didn’t do any blue light discount on Saturday and Sunday."
• "The drink was over £5 alone."
• "We felt that the cheapest bottle of wine at £25 was excessive for a pretty mediocre quality."
• "Also charging £2 for Parmesan to put on the pasta ordered is insane."
• "Drinks overpriced...£17 each for rubbish kebab won't be going again."
• "Unfortunately, the portion sizes were unsatisfactory for the price."
• "Most expensive meal I've ever had anywhere, including London."