Rising Moon Reviews Summary

Category: Pub Hyde

Address: Matley Ln, Hyde, SK14 4EG, United Kingdom

Phone: +441613383014

Rating: 4.4
based on 204 reviews.

Food Quality

Pros:

  • "We all thought the food was delicious- rag pudding, chips and peas πŸ˜‹, lamb Henry - meat was melt in the mouth delicious."
  • "I enjoyed my chilli chicken stir fry!,,, big meal!"
  • "The food was top notch and well priced, I had Steak and wife had Hunters chicken, both with homemade chips, delicious."
  • "Everything looked scrumptious, and a varied selection was ordered. The food was excellent; all freshly cooked, flavoursome and hearty portions."
  • "Food was tasty and well worth the price, when the bill came it was lower than we had expected which further blew us away."
  • "No matter if it’s busy or quiet the food is always absolutely delicious, plus very generous portions."
  • "Food absolutely delicious and plentiful."

Cons:

  • "First visit today 1/9/23 my friend and I both had the beef hot sandwich chips and salad, well the beef was very chewy, fatty, and impossible to cut."
  • "Food ok, but has been better, felt rushed and greasy."
  • "Food was under average as the chips were uncooked and very oily."
  • "Pie lid you could not cut with knife and veg not hot enough."
  • "The braising steak was tough and had a hint of vinegar."
  • "The hunters chicken and chips the chips was disgusting and the chicken was hard like it had just been taken out of the microwave."
  • "The food itself was discussing by far the worst meal I have ever eaten when out the chips were bought frozen."

Service

Pros:

  • "Staff were extremely friendly and helpful."
  • "The new management clearly know what they are doing!"
  • "Staff so helpful, food was lovely and the building was bright and clean."
  • "We really enjoyed our visit here, the staff are excellent (a big thank you to our waiter Adam) and the food is amazing."
  • "Staff were really good checking in to make sure everything was OK and really friendly."
  • "Table service was spot on."
  • "Service was very good with friendly helpful staff."

Cons:

  • "Service can be a little slow due to how busy they can get and in warm weather can get extremely hot inside which is only down side."
  • "It was like they were trying to hurry you up with your food, quite rude to be taking plates away while the rest are still eating."
  • "The waitress didn't seem overly bothered about my complaint so we will not be eating there again."
  • "Popped in for lunch midweek in august. It was ok, but it could have been marvellous. The staff weren't interested."
  • "Went for lunch to be told they weren't serving food until a party of 31 people had been served to which the party hadn't even arrived at this point and didn't until 25 mins after we asked for food."
  • "We were ignored all night, had to get up and go to the bar to order."
  • "Service staff were unhelpful bordering on rude."

Ambience and Setting

Pros:

  • "A beautiful setting and has improved drastically since the last management team."
  • "This is a beautiful pub located in an amazing setting."
  • "A lovely traditional pub on our doorstep."
  • "Clean and fully refurbished."
  • "Great ambience."
  • "Fantastic pub/restaurant in a great location."
  • "The pub has recently been renovated and is very attractive."

Cons:

  • "Lots of bees unfortunately but not pubs fault."
  • "If you sit at the back of the beer garden and its windy you can smell a marshy smell you get with stagnant water so it's best to sit nearer the pub."
  • "The elderly guy sat vaping at the tall round table near the window was a bit off putting."
  • "Oh and they seem to allow 'vaping' indoors, a couple who seemed to be regulars were not challenged by staff."
  • "The lady that lifted her dog up onto the table was also a little bit off putting."
  • "Place is quite noisy for me as the wooden flooring amplified all sounds including the background music which was too intrusive."
  • "Scored a 2 because Covid 19 precautions were non-existent other than a hand sanitiser at the door the pub was rammed choc a block."

Accessibility and Convenience

Pros:

  • "The outdoor play centre is amazing and a great thing."
  • "A little play area for the Children that is secure."
  • "Has a nice beer garden too which is gated at the back and a few tables just outside with a heated light."
  • "Nice pub in the countryside with a great food menu and decent range of lagers and kegged beer, as well as a couple on cask."
  • "The view was also amazing of the surrounding hills."
  • "Dog friendly but not disabled friendly."
  • "Superb pub classics and good traditional ales."

Cons:

  • "Disabled parking was taken by a fully able member of staff."
  • "Manager tried to insist I paid."
  • "Shared menus amongst tables."
  • "The pub itself is on a very fast road so be careful when leaving the car park."
  • "The staff really didn't seem too bothered about the needs of disabled customers."
  • "Not keen on high table with stools area."
  • "Only downside is there is (obviously) an old picture showing a pool table inside, but sadly there is no longer one available."

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