Spread Eagle Reviews Summary

Atmosphere & Ambiance

Pros:

• "Lovely atmosphere, friendly staff and lovely food."
• "The pub was very busy but the service good, the food was surprisingly good, the deserts were exceptional size and value."
• "Warm cozy atmosphere and the best carvery we have ever had eating out."
• "It was a lovely building, full of life, architecture and pictures of people and history."
• "Gorgeous casual-yet-stylish interiors, staff so friendly and helpful, great buzz from customers."
• "A lovely, clean, warm, cosy place to meet the family & friends."
• "The place is spacious."

Cons:

• "Place was extremely crowded so we were seated next to till on very small table. Rooms were noisy and there was no atmosphere whatsoever, more like a canteen."
• "Overbooked, unhelpful staff and all around quite unpleasant."
• "Lovely place but not enough area to drink, in my opinion, too much restaurant space."
• "A truly horrible experience that future potential customers need to be aware of!"
• "Quiet Saturday lunchtime. Maybe two other tables occupied, three at most. Ordered and although drinks arrived, the food never materialised."

Staff & Service

Pros:

• "Fabulous pub very professional staff... thank you to all the great staff will be back and would recommend to our friends."
• "The staff are always attentive and jovial which makes a visit very relaxing."
• "Staff excels above and beyond to help make you feel welcome and needs met. Polite and happy."
• "Cheerful staff were very welcoming."
• "All the staff and in particular the chef were very helpful and friendly and nothing was too much trouble."
• "Staff were very helpful and pleasant and not trying to sell you lots of other 'stuff'."
• "Staff are friendly and helpful, always a warm welcome."

Cons:

• "Bar Service was really slow but the lady was on her own."
• "Terrible service asked after 20 mins for a menu myself."
• "We had very rushed service. We were told to hurry up our order as they closed for service in 15 mins."
• "Worst customer service around was told they don't book tables for any less than 6 people dining."
• "Drinks from the bar were also taking between 20 minutes to half an hour to arrive."
• "Very disappointed... Nobody got back to us so we left without eating."
• "I wouldn’t bother here use one of there other pubs as the staff are disgusting and when you make a complaint they think they can just replay and say we are sorry looking in to it then ignore emails."

Food & Drink

Pros:

• "Food was very nice and good value for money."
• "Great carvery, lots of fresh vegetables and a salad bar too."
• "The food was actually amazing. We’ve been in lots of times pre covid and I actually preferred the roasts served the way it was today, excellent quality and big potions!"
• "The carvery is fantastic, the meat is cooked to a turn and the Yorkshire puddings are as big as your head."
• "Food quickly arrived, and was absolutely delicious."
• "The food is so full of flavour and piping hot!"
• "The food was lovely and everyone really enjoyed it."

Cons:

• "Don't buy a glass of wine. It is ridiculously expensive 7.60 for a large glass of wine."
• "Food decent although quite expensive."
• "The food wasn't cracking either to be fair. It was a weird calvery with no mash but plenty of courgettes."
• "Had the fish pie....was mediocre at best not much fish in it."
• "Just been on a nice long walk so was very hungry, ordered the carvery, good price at £8, when went to the food at least a dozen flies flew off the meats."
• "Food not as good as previous visits. Steak was extremely fatty."
• "My chicken carvery which turned out to be a tough chicken steak thing, arrived with some cold veg a cold and tough Yorkshire and some gloopy gravy."