Address: 3, Buttermarket, North St, Chichester PO19 1LQ, United Kingdom
Phone: +442080545400
Rating: 4.3
based on 235 reviews.
Staff Service
Pros:
"Very attentive staff."
"Staff were polite and attentive."
"Helpful, friendly staff."
"Our server, Julia, and the lady who found us a table were fantastic."
"Staff are very helpful and friendly."
"Staff were excellent, friendly, and patient. They cheerfully made adaptations where needed."
"The standout at this Bill's was the staff, we had contact with 4 different members and without fail they were all courteous, happy, professional and friendly, each made us feel like highly valued customers."
Cons:
"The music was loud and there was a lot of people talking but the waiting staff talk so quietly that we had to ask them to repeat what they were saying."
"Everytime I have dined at Bill's there has been issues and everytime they were due to the lack of organisation from the management it seems."
"Went in to celebrate my daughter's gcse results but had to leave without eating as they are cashless."
"Came here for brunch with one of my friends for a catch up - the only thing that let them down was the staff weren’t overly clear on the one way system so we did have to ask where the exit was...."
"We had to flag down a member of staff so we could order."
"Had to ask 3 times for sauces with the main meal."
"Trying to catch the servers attention to request the return of the drinks menu so we could select another beverage took an age."
Food Quality
Pros:
"The food was absolutely gorgeous and delicious."
"The team were amazing and catered for everyone and their dietary requirements."
"Food came in good time. Good portion sizes, very well cooked, sauces excellent."
"Very nice food in lovely surroundings upstairs."
"Was served quickly with some pretty good food."
"Food was great, service was good, and the drinks (cocktails) were all well made."
"The food was fresh, very tasty and beautifully presented."
Cons:
"Stupidly busy and almost every table full and this is during covid!!! Far too many customers in the restaurant under current restrictions."
"Tuna tacos early afternoon very poor avocado on way out and tuna fridge cold and had an iridescent shine not nice seemed old."
"The chicken Caeser salad had it's poached egg cooked too long and was served without Parmesan cheese."
"The food while 'nice' does not warrant the inflated prices."
"Overall the food was below average, despite the good reviews here."
"The vegan sausage was meat."
"Finally, our food arrived, which was good, but pretty bland flavour-wise."
Ambiance & Decor
Pros:
"The restaurant decor’s quirky which all helped to make for a pleasurable experience."
"First off, very well decorated, airy and clean with an industrial style fixtures."
"Interesting decor."
"The atmosphere across all the Bill's restaurants is consistently warm and inviting."
"Really nice decor and friendly staff that make for a very positive friendly atmosphere."
"Interesting interior in the Old Buttermarket."
"The decor and ambience is great too."
Cons:
"It's now like stepping into a Laura Ashley rejects nightmare."
"Interior is a bit schtick with its slightly dated industrial look."
"But whomever Bill's chose to rebrand and redesign their interiors needs a visit from the style police."
"The place is too noisy unfortunately and for chill out is not a good option."
"It was cold and loud in there, so for anyone hard of hearing it isn't the best venue."
"Yet somehow the place lacks soul or a vibe."
"Toilet rolls in a chamber pot on the floor of the bathroom stood out as bizarre."