Address: 5 While Rd, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B72 1ND, United Kingdom
Phone: +441213555106
Rating: 5.0
based on 110 reviews.
Staff and Practitioner Expertise
Pros:
"Marco's skill set is immeasurable and I enjoyed every bit of the treatment."
"Dr Sofia explained everything in detail and made sure I fully understood before we went ahead with the treatment."
"Dr Sofia had all 5 star reviews... there is complete continuity of care."
"Dr Sofia is an absolute gem. She is very calming, friendly, polite and professional."
"Dr Sofia listened attentively, asked questions... she even recognised a few things that I had not picked up on."
"Dr Sofia... achieves such an amazing result; subtle tweaks that make such a difference."
"Dr Sofia made me feel so at ease, calmed my nerves and talked me through the whole process!"
"After visiting Dr Sofia many times now I attend my appointments with no nerves and always love my results."
"Dr Sofia talked me through the process as she went along, taking her time and ensuring her work was perfected."
"I instantly trusted her... She does not recommend more filler just to get money from you, she gives genuine advice tailored to your lips."
"Dr Sofia... is so gentle and a total expert."
"Dr Sofia... was very light handed with the treatment. I expected to feel pain, but I honestly didn’t - she knows exactly what she’s doing!"
"Dr Sofia took the time to fully understand what it is I wanted and made sure she delivered!"
"Dr Sofia... knows what she is doing and achieves such an amazing result."
"Dr Sofia is an extremely professional and honest practitioner... she advised against treatments that she thinks would not look natural."
"Dr. Sofia is very professional and approachable. You are in safe hands for sure."
"Dr Sofia... really listens and understands what I am looking to achieve, she gives me her opinion and advice and explains everything thoroughly."
"Dr Sofia... listened to my concern and gave honest feedback, went through the risks and benefits in detail."
"Dr Sofia is a true professional... her advice/recommendations are expert and she has a keen eye for detail."
"Dr Sofia... She is very honest with work and will tell you what you need or don't need to achieve your desired results."
Cons:
No negative comments found regarding staff and practitioner expertise.
Clinic Atmosphere and Facilities
Pros:
"The Clinic itself is immaculate and beautiful - you feel instantly at ease and relaxed upon entering."
"The clinic itself is beautiful with really nice interior decor."
"The clinic itself is wonderful! It is spotless. The decor is charming and you feel relaxed as soon as you arrive."
"Knowledgeable, honest and friendly. The clinic itself is beautiful with a relaxed and welcoming atmosphere."
"Such a lovely and clean practice as well!"
"The clinic where she is based is lovely and very clean."
Cons:
"A more reliable network connection for card payments." (Although this was quickly resolved)
Patient Experience and Satisfaction
Pros:
"I'm so happy with my results and I’m confident Dr Sofia always gives the best results to every client."
"I had such an amazing experience with Dr Sofia... I am obsessed with the results and cannot wait to go back again!"
"Absolutely delighted with the result of my anti wrinkle treatment with Dr Sofia."
"I am exceedingly happy with the service I received from Dr Sofia."
"After seeing Dr Sofia, I wouldn’t go anywhere else."
"I am so grateful to have found Dr Sophia!! She really listens to what you want and always finds a way to fit me in."
"Thank you so much Dr Sofia. I had been contemplating having my lips done for many years... Her lips are so natural yet very effective."
"Dr Sofia is fantastic... she listens, understands and most of all is very honest about treatment."
"After a consultation with Dr Sophia... my skin remained improved. My personal favourite is definitely the Sulfur Masque!"
"I have had my cheeks and lips done by Sofia and I absolutely love the results."
"This was my first experience of Botox and I was put at ease by Sofia... The results are amazing."
"Amazing results and amazing service! I’m so happy with my new lips I love them!"
Cons:
No significant negative comments found regarding patient experience and satisfaction.
Professionalism and Trustworthiness
Pros:
"Dr Sofia... made suggestions and was not forceful at all."
"Dr Sofia really knows what she is doing and achieves such an amazing result; subtle tweaks that make such a difference."
"Dr Sofia... would stop and then show me the work so far and then talk me through the impacts if filler was placed in a certain part."
"Dr Sofia... made me feel so at ease, calmed my nerves and talked me through the whole process!"
"Dr Sofia... will also advise against treatments that she thinks would not look natural, or would not benefit you."
"Dr Sofia... will tell you her own views on the procedures that you would like to have done and if they are reasonable/actually needed."
"Dr Sofia... will listen attentively to your concerns and will always deliver above and beyond your expectations."
"Dr Sofia... gives a lot of attention to detail, her work is subtle yet effective! She does not over do it just for money like other clinics!"
"I have visited Dr Sofia multiple times and have always been so happy with the results. She is very thorough and explains the whole process in detail."
"Dr Sofia... made my experiance very comftable. She's very perfossinal and honest."
Cons:
No significant negative comments found regarding professionalism and trustworthiness.