Secret Aesthetics Harvey Nichols Reviews Summary

Professionalism and Expertise

Pros:

• "Tara's expertise in the field was evident from the moment I walked through the door."
• "Dr Haroon was amazing and made me feel very comfortable."
• "Dr Zoya has been my skin doctor for a while now. I have seen dramatic improvement in my problematic acne and oily skin."
• "Dr Naqvi was very professional and thorough with his explanations and also understanding to what I needed."
• "Dr Haroon really knows his stuff, he goes through a consultation with you and really gives great advice."

Cons:

• "Quite disappointed about my tear trough filler treatment. It had made NO difference to my dark circles."
• "They didn’t inject any filler or so little that I couldn’t feel the difference. Will never recommend them."

Customer Service and Communication

Pros:

• "We were attended to by the reception staff promptly and always kept in the loop with how long it would be before we would be seen."
• "Always a lovely experience at Secret Aesthetic. There is a warm welcome and beautiful smiles to greet you."
• "I have been going to Secret Aesthetics for a while now and I am very happy with their work."
• "Fantastic service. My husband was made to feel very welcome and cared for by Tara the clinician."

Cons:

• "Based on reviews, I decided to email secret aesthetics for a consultation... Since then they haven't replied back to confirm my appointment."
• "Made me wait over an hour on my appointment and no sorry."

Treatment Effectiveness

Pros:

• "The results were nothing short of remarkable. My complexion now looks rejuvenated and refreshed."
• "Very natural results, better than I could’ve ever imagined!!"
• "Fantastic experience here at Secret Aesthetics. I’m delighted with my results."
• "I had really bad tear trough overfill from treatment I had done at a local salon... Dr Mary dissolved the tear trough filler using a cannula instead of a needle, ensuring the product reached the problem area. I am so pleased with the results."

Cons:

• "I attended yesterday and I had tear trough treatment on the eyes. I have to mention, it didn’t work as much as I wanted/expected it to. I am disappointed."
• "A month on i still have bruising on my right eye... In terms of results i would say my left eye looked lots better for about 3 weeks but now looks the same as before."

Honesty and Integrity

Pros:

• "Dr Naqvi discussed the treatment I wanted in great detail and with medical expertise. He offered advice tailored to my needs, taking into account what would work best for me."
• "Dr Haroon who gave me his honest, professional advice to not have them dissolved again for the third time and the risks involved if I did."
• "This morning I went here with my 17-month-old daughter to get Tear Trough/3-in-1 Eye Rejuvenation with DR. Zoya Awan... Dr Zoya explained she didn’t want to take my money for something that basically didn’t need fixing."

Cons:

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