Royal Anchor Reviews Summary

Service

Pros:

• "From the warm welcoming greeting at the door from Debbie to the lovely service at the table by Felicity, was truly a lovely experience."
• "Service top 5 stars from Kerry. She is happy and efficient and makes everyone welcome."
• "Amazing drinks service from Bex and Kyle behind the bar, friendly, kind, and welcoming."
• "The staff are lovely and the service is usually very quick."
• "The staff are professional, friendly and nice, customer service A+."
• "Staff were friendly, food was brought out quickly."
• "Debs was our server, friendly, efficient, nothing was too much trouble."

Cons:

• "Waiting 10 minutes at the bar while the staff faffed around."
• "Food took about 1 hour to arrive, same with drinks."
• "The food had a wait of nearly an hour and same for puddings."
• "The food is good. However the manager spent most of our time arguing with the other staff."
• "Got served the wrong meal and the lady that took the order come to my table telling me I was wrong and raising her voice."
• "The server just threw the plate in front of me and barked at me to get my own cutleries and ketchup."
• "Service really slow despite being quiet and real lack of customer service."

Cleanliness

Pros:

• "Called in for lunch after a walk at black down. Nice and clean with good safety measures explained on arrival."
• "The atmosphere was clean and pleasant."
• "Very clean environment."
• "Clean toilets."

Cons:

• "Tables were sticky very sticky and unwiped."
• "Only real gripe is the disgusting menu's. Always been the same, covered in old food and ketchup etc."
• "The cleanliness of the toilets and pub in general wasn't great and felt like the place needed a deep clean."
• "The place looks in need of a good cleaning."
• "Dirty smelly pub."
• "Because of the dreadful noise we will not be coming back. The drunk man at the bar did not help he and the noise turned the pub into a cheap second rate pub."
• "Overall it is clear that the interior of the building is in need of being taken in hand to prevent further decay."

Food Quality

Pros:

• "Excellent quality, reasonably priced food served by helpful staff in a friendly atmosphere."
• "The food is delicious, (I would heavily recommend the chicken and smoked bacon baguette)."
• "The food was really amazing and well priced."
• "Food tasted great and served super quick."
• "Food was excellent, and meal sizes and price very reasonable."
• "The food was amazing and we will recommend this pub to all of our other friends and family."
• "The food is really good. I had steak with onion rings very generous portions."

Cons:

• "The food doesn't really look like the menu pictures and is not great."
• "The food was cold and dreadful. Several dishes were returned."
• "The chicken was chewy and the bacon was extremely rare peas were like bullets, medium steak was tough as old boots."
• "The food in this place is truly awful. There is no place for food this poor in this day and age."
• "Food wasn't brilliant. Roast Chicken tough along with Mash Potato had a Skin on it."
• "Trully dissapointing! We ordered two burgers and they both were overcooked to the point it was even hard to eat."
• "Food is barely edible, staff are rude and generally unclean."

Value for Money

Pros:

• "Outstanding value for money."
• "The meals are good value for money, and the staff are always friendly and welcoming."
• "All this service for a price half that of most places serving Sunday roasts."
• "Great pub!! Really good service.. we had a mature lady named Mo who served our food and a great barman named Kyle, the service was excellent and the food fantastic."
• "Good value for money and really cheerful staff today."
• "A great Sunday Roast for a price that makes it taste even better."
• "Great if you are looking for a budget meal in a family oriented environment - me and my teenage son ate here for less than £15 between us including a soft drink!"

Cons:

• "The food came but was undercooked, the steak tasted raw like blood."
• "Awful awful chicken. Chicken New Yorker. £7.49. The menu states 2 chicken breasts (but you only actually receive one with an excuse that these are from a different supplier.)"
• "Diabolical…….. food was poor and that’s being generous, my Sunday roast was awful (powdered mash)."
• "Went there last night and have had the worst food poisoning."
• "Honestly, don't bother. Worst pub in Liphook."
• "The quality of the food has gone downhill in the last couple of years."
• "The wrap whilst tasty only contained 3 goujons which rattled around in the disproportionally oversized wrap and no melted cheese or mayo."

Atmosphere

Pros:

• "The atmosphere was good, we went out for a meal with friends and ended up staying for a long time."
• "The garden area looked brilliant for a summer visit, lots of space and a lovely village feel if travelling from a big town."
• "The decor is modern, inviting and cosy."
• "Amazing atmosphere and friendly staff nothing seems to be too much and they are fast to serve."
• "Great atmosphere. Curtis and Adem worked really hard, after the other staff clocked off. The service was great."

Cons:

• "It was like a deserted ship."
• "Because of the dreadful noise we will not be coming back. The drunk man at the bar did not help he and the noise turned the pub into a cheap second rate pub."
• "We will not be visiting again, it seems that unless you are a regular local, you will be stared at by the patrons and made to feel that you are not welcome in this pub."
• "The atmosphere was alright but a bit flat as there was no one at the bar."
• "Dirty smelly pub."