The Plough Reviews Summary

Value

Pros:

• "They do two meals for £7 on some things as well as the usual menu."
• "Sunday carvery is both good quality and excellent value."
• "They offered several meals on a lunch menu for £5 each."
• "Nice food at a reasonable price."
• "You get a lot of food for your money."
• "Can still get 2 meals for £7.00 before 3 on week days."
• "All 4 of us loved our meal on Friday evening, such good quality delicious food, huge portions for such small prices!"

Cons:

• "The beef burgers were bland and overcooked and dry, burgers should be nice and juicy, these were like sawdust with no taste."
• "Food terrible the farmhouse grill meat chewy, mixed grill meat chewy, greasy."
• "It was the food that was a big let down for us had chicken wrap & steak wrap three pieces of chicken & the steak was stragely pieces."
• "Very bad meal, took ages and the homemade fish cakes where discusting sorry, I’ve never eaten a fish cake like it."
• "Cost with 2 small drinks and starter and main for 2, £29, which for the quality of the food was not good value."
• "We went yesterday for the carvery was very disappointed the meat looked like it had been under the lamps ages and dry."
• "Prices have just gone up again."

Service

Pros:

• "Staff are superb and so welcoming."
• "The staff were brilliant and the food was excellent."
• "The staff are really friendly and nothing is too much trouble."
• "Staff were happy to help with some hot water to heat my one-year olds food while we ate."
• "The service was very friendly and efficient, even when super-busy on our second visit."
• "Staff couldn't do enough to help. Very friendly and gave good guidance on how things worked in the current situation."
• "All staff were friendly, polite & very helpful. A 5* experience."

Cons:

• "Arrived with no booking at 3.00pm on a Sunday. 3 in front of us in the queue. After 90 minutes still front of queue but others arriving after us with larger party getting seated."
• "Impersonal and robotic service, from start to finish made to feel like we shouldn’t be there because we didn’t have a reservation."
• "Disgusting attitude from staff, especially a rather large 'lady' called jo."
• "Unfortunately, these days the service is poor, perhaps due to understaffing."
• "Another member of staff came to speak to us who was very abrupt, wouldn’t listen to us and would just talk over us every time we spoke."
• "We were told at 5.50, as I received my drink, that we had 10 minutes to finish our drinks for their next guests however there were nowhere for us to go."
• "The staff wasn't pleasant at all."

Ambience

Pros:

• "Really cosy pub, lovely staff and lovely location."
• "Beautiful Little Pub with a warm, cosy and friendly atmosphere."
• "The pub is in an idyllic location for walkers, all year round."
• "Lovely big beer garden which gets the evening sun and has nice views."
• "Great beer garden for children and dogs too."
• "The outdoor area was big and looked nice."
• "Beautiful views from this old country pub."

Cons:

• "It felt a bit dated in the far room where we sat but the rest of the building was fantastic."
• "Nice enough pub in a beautiful setting but shame about the day-old dried dog mess right next to the children's bouncy castle."
• "The food was OK but the noise and behaviour of another party was awful."
• "They had their Christmas decorations still up and I just faced a huge TV in the dining area?"
• "No communication between the kitchen and service staff, who today were unprofessional and argued about food quality after they didn't like the reply that the Roasts were rubbish like sponges soaking up gravy."
• "An organised event in the East room ended up with there being 5 places short😱."
• "Love this pub but yesterday all the outside tables left uncleared for 2 hours, there was only one serving at bar, wait was ages."