Address: Castle Freehouse, Norwich Rd, Caister-on-Sea, Great Yarmouth NR30 5JN, United Kingdom
Phone: +441493728933
Rating: 4.3
based on 358 reviews.
Staff and Service
Pros:
"The staff were lovely, plenty of parking and on a whole extremely worth a visit."
"The staff were very friendly. The place had a family atmosphere."
"On the whole a lovely place with friendly helpful staff."
"The staff were really friendly too. A great experience for all the family."
"The staff have all been absolutely brilliant. The servers on the carvery were all polite."
"The staff were polite and friendly. I would definitely visit again if I was in the area."
"Staff super friendly and accommodating to the customers needs."
Cons:
"The Staff apart from one Very Pleasant Young Lady were Extremely Rude."
"This place was extremely busy, staff seemed harassed and look like they were struggling to keep on top of it all."
"When we finally got a waiter attention he just took plates away. Did not even attempt to listen."
"Waitresses in Conservatory were rude and unhelpful and kept ignoring us."
"Felt the service and communication from staff was rude."
"Server knocked into son and knocked half his food off plate, no apology or replacement!!"
"No orderly cue, lack of staff taking orders."
Food Quality
Pros:
"The best carvery I've had for years, delicious meats, and a huge range of super fresh savoury accompaniments, delicious range of vegetables."
"The food was absolutely lovely as well!"
"The veg is cooked to perfection, not bone hard or squishy."
"Selection of four meats and every type of vegetable. All cooked perfectly."
"The carvery food was absolutely lovely. All the meats were well cooked juicy & tender."
"Absolutely amazing, the best carvery I've ever had! Huge slices of meat, plenty of freshly cooked veg, not frozen stuff."
"The food was absolutely amazing, so tasty & such large portions."
Cons:
"Carvery was warm and meat you could read a newspaper through."
"All meats were nice but the mash was soooooo lumpy. The roast potatoes were barely roasted."
"Food was awful. Meat dry. Yorkies and stuffing made of concrete."
"The veg was overcooked, mash was like wallpaper paste, roast potatoes I couldn't cut as they were rock hard."
"The beef was chewy, some of the veg was almost raw and the rest had been under the heat lamps far too long leaving them dry and shriveled just like the Yorkshire's, very disappointing."
"The carvery has gone downhill Food is not cooked long enough. Most of the veg is still too hard."
"The roast potatoes tasted like they were a week old, the meat was cut fat and was full of fat, the gravy was horrible."
Facilities and Atmosphere
Pros:
"Decided to use Castle Carvery for a family gathering for my sons 9th birthday as it has fantastic facilities for children."
"Lovely play area outside for the children. (fenced in)"
"Very child friendly as has a lovely playground for children between 2-12 years and they do a child's menu."
"There is also an indoor soft play area and an outside play area too."
"Little children get free bowl of food with adult carvery and 2 year old loves food and soft play area."
"There is a huge play area for kids inside, which keeps the kids entertained while waiting for meals and for people to finish eating (the play area does have a cost of just under £3 each)."
"Kids enjoyed playing outside on the play equipment."
Cons:
"However on this particular visit it was SO cold inside the venue it was debatable to keep your coat on and eat!"
"Firstly, we was was freezing, our table was underneath the air-con and it was on full blast."
"That place desperately need to invest in some air conditioning OR even just some fans... we all cut the visit short as it was so hot inside even the poor staffer were moaning how hot they was."
"Too many children allowed in soft play at one time, wasn't so bad when we first came in but after about 15 minutes it was complete chaos."
"Found there fb add misleading as thought with breakfast being on the fun Fort would be open but this wasn't the case."
"The carpark is not big enough so had the park outside on road close by."
"Parking could be a bit tricky if it got quite busy."
Value for Money
Pros:
"For value for money and choice you can't find better."
"Very reasonably priced too."
"Prices are very competitive. Food is fresh and hot."
"The Carvery price is cheap for such generous portions especially when you consider the quality of the food."
"Honestly this is the best carvery I've ever had and the ones in my hometown Solihull are extremely good."
"Good priced drinks (two halves of ale and half a pint of cider £5.80) and a superb carvery."
"I thought it was reasonably priced 2 carvers 2 cokes 2 deserts came to £35"
Cons:
"Don't think I will be going there any time soon."
"The final bill was almost £30... for a standard veggie carvary and a kiddies meal I thought it was a bit extreme."
"Had better carverys for less cost, but will go back I'm sure."
"They charge £2 extra for Sunday carvery compared to in the week?"
"The sweets were lovely and reasonably priced but the drinks were very expensive."
"Please beware they have changed the plate sizes to kids size plates so you cannot get much on your plate but now charging a lot."
"Will not be making an effort to go back as spending £32 for the two of us I would expect better."