Taj Tandoori Reviews Summary

Staff and Service

Pros:

• "The staff are professional, attentive and very warm-hearted."
• "The Staff: They were amazing to us from the moment we called to ask if we needed reservations."
• "The customer service was amazing."
• "The staff however were brilliant and very apologetic, and poppadoms were on the house as a result."
• "The staff were super friendly and happy to help me with recommendations based on my tastes - it's a rather extensive menu!"
• "Service was extremely friendly and efficient."
• "The staff are so friendly and welcoming as well as being attentive and efficient."

Cons:

• "Unfortunately I’ve had a very bad experience with an arrogant and very rude staff."
• "However, the staff curry we received was very hot(spicy) to the point that there was no flavour, just heat."
• "We spend £112 on such a bad service."
• "They do not entertain solo guests. I have visited them in person 5 times and everytime they tell me to come back on a different day."
• "The rest of the team needs to pick it up a notch regarding serving as they didn't pay much attentive attention to the guests."
• "Bad service. First the server forgot the order then after repeating multiple times that we needed one papad for our daughter was charged for 3 papads and on top for 3 pickles."
• "Staff were pretty disinterested despite 2 other tables having arrived, ordered and left."

Food Quality

Pros:

• "Great, delicious variety that are also vegetarian friendly."
• "The best curry in 10+ years in Cambridge."
• "Every dish I have tried is amazing, especially the chicken tikka lakab, absolutely sublime."
• "Food is absolutely beautiful every time, the restaurant is beautifully decorated and always spotless."
• "The curry sauce had distinct flavours (very unusual for Cambridge) and tasted very close what I’ve had when working in India."
• "Everything was full of flavour food was literally melting in our mouths."
• "The food was out of this world. Never had chicken wings so good."

Cons:

• "Unfortunately they ran out of gulab jamuns for dessert."
• "The chicken quality was rather poor and could’ve been more tender."
• "However, the staff curry we received was very hot(spicy) to the point that there was no flavour, just heat."
• "Found the garlic naan to be a slightly doughy."
• "The other dishes were nice, but the butter chicken was extremely disappointing."
• "The shashlik khana was watery and had no flavor whatsoever."
• "Unfortunately the popadoms were very stale the vegetable sauce was cold with only two pieces of potato and a few broken beans."

Ambiance and Decor

Pros:

• "The atmosphere is buzzy but also super chilled at the same time."
• "Very nice place! Probably the best Indian restaurant in all of Cambridge."
• "The restaurant from the outside didn’t look very appealing... however the interior is surprisingly spacious and the ambiance / music fit the scene very nicely."
• "The atmosphere is very cool indeed."
• "The restaurant environment is very well decorated with great ambience."
• "The decor is beautiful, the music was great and not too loud or too quiet, and the seating was comfortable."
• "The atmosphere is lovely really clean with great decor in the seating in the back."

Cons:

• "The Casio keyboard soundtrack was a little distracting and the decor was pretty budget."
• "May not seem like much from the outside."
• "It seems a little sketch from the outside but has a really nice interior."
• "It did get busy and noisy which was part of the charm for me. But I wouldn’t recommend it if you are after a quite meal."
• "The restaurant from the outside didn’t look very appealing (steamed windows, neon green lights)."
• "Was quite noisy, maybe due to a couple of big groups."
• "Only negative was noise made it difficult to hear each other."

Value and Pricing

Pros:

• "Prices are fair for what you get too."
• "Fantastic service, excellent food, reasonable prices."
• "Prices are very fair, especially considering you can bring your own bottle of wine with no corkage fee."
• "Starters and mains incredible quality and for good price."
• "The prices are very reasonable helped by the BYO policy."
• "Finally it is worth mentioning that the prices are more than reasonable, borderline cheap for a restaraunt in Cambridge."
• "Prices were very reasonable."

Cons:

• "If I had to fault anything, it would be that their pricing is a little different to what the website says."
• "The price of the dish is too high."
• "Food was fine but nothing special considering the price."
• "Very disappointing, particularly since the food was quite expensive for the serving sizes."
• "£3.25 for a small diet coke!"
• "However, this was our first order from here, and at the higher end of the price point for curries (£35 for two curries, popadoms, and bargies) we will not be using this establishment again."
• "Ordered £35 meal... total waste of money threw it all in the bin in disgust. inedible, Avoid."

Delivery and Takeaway

Pros:

• "Even carried back home, the food was really, really tasty and exactly what I had been hoping for."
• "On-time on-line delivery works really well."
• "Just had a take way from the new menu and it was amazing. The food is really tasty."
• "Takeaway is just as good, and arrives in a decent time."
• "Had a takeaway and it was epic. Basically ordered all the vegan options, of which there were several."
• "All the pots are compostable amazing service and at a good price for how good is it."
• "The food was really nice and was especially pleased to find a good biryani."

Cons:

• "I don't recommend delivery at all."
• "When I reached the restaurant, I was refused a seat and when I claimed that my name was written down, they said they dont accept solo guests on weekends at all, and the person wrote my name down mistakenly."
• "First told that it would take 45 minutes to get the food, which I expected. A bit put off when the confirmation email said that the food was expected to be delivered in one hour and 15 minutes."
• "Also, their tracking system doesn’t seem to work, as it always says pending."
• "As delivery was little late... food was not heat hot just Luke warm."
• "The plastic 'biodegradable' containers and lids are not recyclable or compostable in Cambridge."
• "Ended up with awful food poisoning, still feeling bad now, and the food didn’t even taste good."