Kerala Restaurant Reviews Summary

Food Quality

Pros:

• "Food is really good and loaded with flavour."
• "The food here is simply amazing, with a range of dishes that showcase the unique and delicious flavours of the region."
• "Authentic delicious South Indian food."
• "Incredible food, some street style dishes."
• "The traditional Kerala-style fish curry... the fish was perfectly cooked, tender, and bathed in a luscious sauce that boasted a harmonious blend of tanginess and spiciness."
• "The Kerala paratha was another delightful surprise. It was flaky, soft, and had a wonderful aroma."
• "Fish curry in Kerala restaurant is really authentic."

Cons:

• "The lamb Rogan Josh is swimming in grease and doesn't even taste of anything it is just really spicy with no flavour."
• "The biriyani was overcooked and porotta was too oily."
• "The portion looked big but it was mainly sauce."
• "The mutton was chewy and the thalis were poorly cooked."
• "The payassam was just boiled vermicelli mixed in milk."
• "Nothing has authentic Kerala taste."
• "The plain dosa we ordered was so greasy and the masala dosa’s filling was tasteless."

Service

Pros:

• "The waiter was a young man who was very polite and friendly."
• "Anoj, Riyaz & the new manager are stars ⭐️ ⭐️ ⭐️ ⭐️⭐️ You care for your customers."
• "Moreover, the staff at this establishment are incredibly friendly and attentive, always on hand to assist guests with anything they may need."
• "The staff are incredibly friendly."
• "Also, the service was quick and efficient."
• "Staff are super friendly and service is spot on!!"
• "The staff members were friendly and attentive, ensuring our needs were met throughout the meal."

Cons:

• "Lots of delivery people coming and going so it seems the kitchen prioritizes these orders over restaurant ones."
• "We made a staff member aware and the only thing they had to say after looking at the hair for few sec was 'I will speak to the chef'."
• "The same staff even shouted to the other staff asking him that why i was seated in a 4 seater table."
• "When i notify to the staff they didn’t even bother about it."
• "A pre booked meal for 30. Good food but the service was absolutely atrocious."
• "The staff didn't seem to understand us, and seemed surprised that we arrived even though we had a reservation."
• "The staff was rude and told me that i can cancel the order."

Value for Money

Pros:

• "Always outstanding food at impressively reasonable prices."
• "Food and drink are great value for money."
• "The food is so tasty with really balanced flavours - and very reasonably priced with a great selection of equally reasonably priced wine."
• "In terms of value for money, it was an absolute steal - I honestly wish they actually charged us more considering the amount and quality!"
• "Great value and great taste."
• "Affordable and delicious food."
• "Plentiful and delicious food for an absolute bargain, very impressed!"

Cons:

• "The cost was also too high."
• "Ordered a meal for two, came to £75 but would have been better getting a microwave meal."
• "Portions were small and about 30% more expensive than I think is justifiable."
• "For £7 a pop it was a rip-off."
• "£12 for a bowl of curry sauce with 6 pieces of lamb (although I'm pretty sure it was mutton) seemed a bit excessive."
• "The building itself could do with a make over but the worst thing about the experience is how over priced it was."
• "Very expensive, not worth for money, very delay in serving foods."

Ambience

Pros:

• "The overall atmosphere of this establishment is quite pleasant and inviting."
• "Ambience gave me a Kerala vibe and the best part is that the taste was maintained even with less spice."
• "The decor and ambience are both well-suited to the cuisine and help to create a comfortable and enjoyable dining experience."
• "Lovely atmosphere, quiet but classy."
• "A tranquil setting and very welcoming staff."
• "The decor and atmosphere are lovely with really helpful and friendly staff."
• "Atmosphere is pleasant."

Cons:

• "Felt very stuffy inside especially if you are in there for longer."
• "The entrance to the restaurant requires cleaning."
• "Disgusting toilets and flickering lights in the restaurant put us completely off."
• "Table was dirty and sticky which was quite off-putting."
• "The interior could benefit from a lick of paint and a furniture refresh."
• "The venue itself was pretty shoddy. Not the Indian dining experience that I hopped for."
• "The restaurant lighting was cold (not warm lighting) and it was lit primarily by natural light which is ok but just wasnt lit enough."