Fuego Lounge Reviews Summary

Food Quality

Pros:

• "The taste was amazing!"
• "Their vegan chocolate raspberry torte is a must try!"
• "Breakfast was delicious and a little different with added bites not normally on a standard breakfast plate."
• "Very tasty food and nice atmosphere."
• "The whole meal from starter to dessert was absolutely amazing."
• "The food has always been gorgeous too - recently had the vegan curry and cannot recommend it enough!!"
• "Food ordered via QR code was quickly delivered to the table and was totally delicious!"
• "Great range of dishes to suit most tastes."

Cons:

• "I didn't love my Goan cauliflower curry. The cauliflower was nice but the curry sauce was too sweet for me."
• "Mushrooms and beans seemed baked to oblivion but the rest of the food was nice."
• "The sausage either had freezer burn or had been overcooked in a microwave and could barely be cut into."
• "Food could have been a little hotter on arrival."
• "We sent them back as they were raw in the middle so not nice at all."
• "Ordered the smashed avo from the vegan menu... it was just one slice of bread, barely toasted."
• "The food was luke warm but edible thankfully."
• "Most items were cold and fairly bland."

Service

Pros:

• "The staff had good understanding of the need to ensure foods were coeliac safe."
• "The staff are very friendly and super efficient."
• "There were a few specific things we asked for and the waitress was so helpful and nice to us."
• "Friendly happy bar/restaurant staff which makes the experience much nicer."
• "The staff are professional, friendly, and on it."
• "I was so impressed with the way they asked about any allergies and double checked my order to make sure it was safe."
• "The staff were polite and professional and the ambience was calm and welcoming."
• "The staff are lush and really helpful."

Cons:

• "The staff didn't seem like they wanted to be there at all."
• "Service wasn't good at all."
• "We were ignored for about 25 minutes by the staff."
• "The waiter was very nice but didn't say anything about waiting so long for food and drink."
• "Unfortunately today there was a mix up with my order so it was rather a long wait."
• "The waiter was more interested in dipping his hand down his trousers to rearrange himself."
• "Staff were fine. Food was terrible and overpriced."
• "One member of staff in particular seemed very rude and condescending."

Atmosphere

Pros:

• "The atmosphere was great on a warm, sunny Thursday evening."
• "I really like the vibe. The kids ate well and there are plenty of child-friendly distractions."
• "Beautiful ambiance - nice & cozy!"
• "The atmosphere is lovely, rustic and interesting."
• "Fantastic atmosphere, excellent food."
• "Always a great atmosphere, super friendly staff."
• "Very relaxed place with plenty of choices for GF Vegan Vegetarian."
• "We love it here. It's mine and my friends go to meet up restaurant."

Cons:

• "It was such a shame because I was really enjoying the atmosphere."
• "Atmosphere was a bit flat as it felt like the staff didn't like their job."
• "The place wasn't busy at all and the servers weren't busy either."
• "The service is terrible."
• "It can be quite loud when it is busy for my partner who is partially deaf."
• "I was trying to enjoy a short break but had to listen to a yapping dog and the smell of at least three others."
• "Dirty glasses. No covid measures in place at all, staff had no masks and were talking over meals on heater."
• "Dirty sticky table and chairs."

Menu Options

Pros:

• "Gluten free options clearly available, and so many options, it was hard to choose!"
• "Vegan options available and other allergens highlighted too."
• "Very tasty food and nice atmosphere. I especially liked they have a dedicated Gluten Free menu with a great selection."
• "A separate menu for vegan, gluten free and other dietary needs was on the table which I think is a great idea."
• "I love the fact they have separate menus for these, gluten free, vegan & normal menu."
• "Excellent selection of vegetarian choices on the menu."
• "Great ordering system from your phone or up to the bar."
• "Great place, even when it's busy there is space from other diners. We go as my partner is gluten intolerant and most of their dishes can be gluten free."

Cons:

• "They didn't have the ingredients for the smoothie I wanted."
• "I have food allergies and am always anxious about eating out."
• "I visited Fuego Lounge with my mum for a bit of lunch... They didn’t have the cocktail I ordered."
• "I tasted your ketchup and found it a bit fizzy, as if it was composting."
• "Very disappointed with the service here today. As regular customers we are usually happy with the staff and food. However today we arrived with more children than usual and got stuck on the high table in the middle of the restaurant."
• "The food was good, the atmosphere was good but the staff could not be bothered to be there."
• "Very good food at reasonable prices. Good spacing of tables. Food and beverages arrived quickly. I would have been happier if staff wore masks and there was less scanning orders and more table service."
• "Absolutely love this place. Very retro, super cosy and selection of board games available to keep you & kids amused."