Everyman Wokingham Reviews Summary

Category: Movie theater

Address: Elms Rd, Wokingham, RG40 2FE, United Kingdom

Phone: +441233555642

Rating: 4.6
based on 134 reviews.

Atmosphere and Ambiance

Pros:

  • "The cinema itself was a wonderful experience - we had a 2 seater sofa for our film and the food and drinks that we had ordered at the bar were delivered just before the film started."
  • "This was such a treat and is now my favourite way to see new films."
  • "Love this place, it's so much more than a cinema, its an absolute gem."
  • "The bar area is plush and cosy and the gentleman behind the bar was so polite and accommodating."
  • "A cool venue with lots of choice on how you want to spend your evening."
  • "Luxury cinema where the food and drink are delivered to your seat, and you can curl up in a sofa for 2."
  • "What a gorgeous venue! Cocktails were absolutely delicious and staff very friendly."
  • "Great cinema, quite luxurious in comparison to what I'm used to."

Cons:

  • "The chips and popcorn was hyper salty, I felt bad that night."
  • "Inside the screen, it was very hot for a venue that was meant to have aircon."
  • "I guess I've been spoilt with my regular cinema Showcase with their large reclining seats priced less than Everyman."
  • "Most chaotic and expensive cinema experience, constant interruptions throughout the movie."
  • "Shame there isn't better parking."
  • "Mix cinema and dining. A little expensive for a cinema ticket."
  • "The power cut while watching eternals at a crucial moment in the final fight. Killed the momentum."
  • "Ordered 4 burger meals via Deliveroo. Over an hour wait to then be delivered only half of the order and what was delivered was stone cold!"

Customer Service

Pros:

  • "The gentleman behind the bar was so polite and accommodating."
  • "A member of staff came over and checked if I wanted a refill and took payment on his machine, and a fresh drink appeared within minutes."
  • "Went for the first time yesterday, really liked the layout and vibe of the bar / food area."
  • "The staff here are so well mannered and efficient with every request."
  • "We were greeted by super friendly lady who made us feel very welcomed."
  • "The staff are attentive and welcoming and also mindful to actually come on stage."
  • "Great venue, clean tidy and very cosy. Staff were super friendly and helpful."
  • "Fantastic, caring customer service! So refreshing to see in a world that has lost the art of genuine care for customers."

Cons:

  • "So disappointed after paying £16.50 for a ticket. We were expecting a bit more! Ordered food but 10mi a before start of film we were told that the kitchen had closed due to not working!"
  • "Paid what is undeniably a substantial amount for a ticket and therefore expected a next-level service, as I’ve experienced before at the Everyman Cinemas."
  • "Very expensive, theatre 3 is cold, seats very uncomfortable and have no adjustments."
  • "Had a very bad experience with my order as well as over the phone as they were very rude too me and I had half my order missing."
  • "Opening night and first time visiting an Everyman cinema. Nice bar/waiting area which leads to 3 screens. Sound and screen are great, nice idea of sofa seats grouped for 1, 2 or 3 people."
  • "Ordered 4 burger meals via Deliveroo. Over an hour wait to then be delivered only half of the order and what was delivered was stone cold!"
  • "My first time I loved it the second time it was short staffed and service and film were delayed."
  • "The first time we went our meals went to the wrong row who actually accepted them at ate them, but they were replaced and complimentary tickets given which was an awesome gesture."

Food and Drinks

Pros:

  • "The food and drinks that we had ordered at the bar were delivered just before the film started and we were even offered a blanket to make it that extra bit cosy."
  • "Love this place, it's so much more than a cinema, it's a coffee stop, a bar and also a great place to go for food."
  • "Super comfy sofas and we didn't eat but had serious food envy from those who did. It looked great."
  • "Being able to order nice food and have it in comfy seats is a delight."
  • "A cool venue with lots of choice on how you want to spend your evening."
  • "Luxury cinema where the food and drink are delivered to your seat, and you can curl up in a sofa for 2."
  • "Really like this cinema, a truly great addition to Wokingham. In particular I'd like to point out the Margaritas are top notch."
  • "Had a really lovely time with the kids was very comfortable felt welcomed the food was amazing freshly made."

Cons:

  • "The chips and popcorn were hyper salty, I felt bad that night. Why cinemas make you eat a bag of salt?"
  • "So disappointed after paying £16.50 for a ticket. We were expecting a bit more! Ordered food but 10mi a before start of film we were told that the kitchen had closed due to not working!"
  • "Only one out of about 8 toilets working then had to wait half an hour outside door of cinema room whilst they cleared up so film started half hour late."
  • "This meant that only hot food was being delivered to seats and we found that pretty much anything we tried to order was not available."
  • "The kitchen was too busy and orders were closed for the screen. So dinner consisted of popcorn and nuts."
  • "Ordered 4 burger meals via Deliveroo. Over an hour wait to then be delivered only half of the order and what was delivered was stone cold!"
  • "When placing orders for food however we were confronted with the most miserable and disrespectful person I've met who showed no want to be there and wouldn't even look at us."
  • "The Philly cheesesteak was overcooked and rubbery as well as the onions tasting sour and not fresh."

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