Zizzi - St Albans Reviews Summary

Service

Pros:

• "I like the effective waitress, a star for her, this place is especially good in the Sunday night."
• "Our waiter was Mr Albano and he made our dinner experience wonderful."
• "Service was good and not botthed too much and food as always good."
• "Decent place, good staff and good customer service."
• "The staff were friendly as always."
• "Seated promptly. Slow for initial service, but after that all moved smoothly."
• "Staff were attentive and efficient."

Cons:

• "Our waiter was so actively unfriendly."
• "The service was below standard."
• "The staff were friendly but were extraordinarily slow."
• "Unfortunately extremely poor service, staff (possibly the manager) was really rude and arrogant."
• "The service went rapidly downhill from there."
• "Wait time between meals were horrendous."
• "The service was dreadful, not once were we asked if everything was OK."

Cleanliness

Pros:

• "Very clean and spacious inside too."

Cons:

• "The floor looked filthy, and overall the restaurant looks shabby, like it needs a good clean and lick of paint."
• "The restaurant it's dirty, bathrooms are disgusting."
• "Glasses and crockery especially, floor not been swept for a while."
• "Toilets were dirty."
• "The tables were sticky."
• "Wish we had used the toilets before we decided to sit down and eat. They were filthy."
• "The restaurant was filthy. Dusty and dirty floors, counter tops."

Food Quality

Pros:

• "Zizzis is reliably good quality food."
• "Wasn’t disappointed as food was great and it was plentiful."
• "The food was good and my girlfriend especially enjoyed her salami and truffle mushroom pizza."
• "Both the calzone carne piccante and the casareccia pollo piccante were very delicious and were full of flavour."
• "All food was really nice and well presented."
• "Good food and wine selection."
• "The food was delicious."

Cons:

• "My pomodora pasta was just tasteless with a lump of mozzarella plonked on top."
• "The Tagliatelle was not cooked and tasted of curry."
• "Extremely mediocre menu and not good value for money."
• "The prawns in my husband's main dish were way overdone and like rubber."
• "The pomegranate Aperol Spritz was sweet and overpowered by the artificial pomegranate flavour."
• "Food was good (well, main courses. Kids starters were awful)."
• "The pizzas we ordered were tasteless."