Burger King Reviews Summary

Category: Restaurant Birmingham

Address: Junction 9, M6, Axletree Way, Birmingham WS10 9QY, United Kingdom

Phone: +441215562100

Rating: 3.4
based on 258 reviews.

Food Quality

Pros:

  • "The 99p cheese burgers excellent value for money."
  • "Best fries out of the big named restaurants and burgers are delicious."
  • "A double chilli cheeseburger was delicious and everyone who ate enjoyed what they had."
  • "Food was fine, hot and correctly prepared and the items that were none standard were also exactly as asked."
  • "The chicken and beef 🍔 burgers were tasty, the 🍟 fries still crispy."
  • "The burgers were fresh and hot, the buns soft and nice. Chips well seasoned and crispy."
  • "The whopper was spot on, visually appealing and tasty."

Cons:

  • "undercooked chips, double melt with nothing in it whatsoever except for the burger and cheese itself, and milkshake tasted rotten and bitter, like chemicals."
  • "Angus burger was smaller than motorway rest stops and sloppy."
  • "Chicken burger had 1 piece of lettuce and so much mayo it was running out. Chips were cold."
  • "Food was freezing and dry!! Onion rings soggy and the burgers tiny."
  • "Crispy chicken was crispy and greasy but not chickeny tasted and smelt foul."
  • "Burnt onion rings and withered burgers and tasteless fries."
  • "Food wasn't worth the £16 pound at all. It was excessively salty."

Cleanliness

Pros:

  • "Nice enough Burger King, clean etc, my kids loved it."
  • "The store was clean and tidy and the staff polite and efficient."
  • "The place was immaculate outside and in."
  • "The service was prompt and branch very clean."
  • "The restaurant was otherwise quite clean."

Cons:

  • "The whole shop is tatty. sat outside- really tatty!"
  • "The place is filthy, the food is always reset on mphu’s rather than thrown away like it should be."
  • "This place was absolutely filthy!"
  • "Place is filthy, dirty tables and chairs."
  • "The whole place was greasy; the floors, the counters, etc."
  • "Place was absolutely filthy, tables hadn't been cleared or clean."
  • "The restaurant is tired and untidy, dirty tables and saw no staff in the restaurant."

Service

Pros:

  • "Staff friendly and polite and lots of parking spaces available."
  • "Service was fast and efficient."
  • "Friendly staff with ample on duty to ensure quick efficient service."
  • "Staff were delightful, and very helpful."
  • "Nice and quick drive through."
  • "Food was good and staff were friendly."
  • "Staff seemed very genuine and helpful."

Cons:

  • "Staff too busy chatting about social lives and what doing later."
  • "The woman who came out to give me my order was rude, and could have at least looked at the receipt to confirm my order."
  • "Rude staff! Went through the drive through on Saturday. Young man took our order. Paid at the window. The same man who took our order basically threw our food at us."
  • "Horrible customer service and rude staff."
  • "2 staff stood behind counter made no attempt whatsoever to even acknowledge they had customers."
  • "The manager was very rude to her workers."
  • "Manger guy with slit in eyebrow is rude and threatens kids."

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