Boston Tea Party Edgbaston Reviews Summary

Food Quality

Pros:

• "The food, was surprisingly one of the best meals I’ve had in England."
• "Absolutely brilliant place, the food is amazing."
• "Food was delicious, tried a large number of dishes off the menu and they are consistently fresh and super tasty."
• "Super impressed by my full English. Home made hash browns were especially good!"
• "We had a range of dishes and drinks and all were delicious and delivered in great time."
• "The food is good and the place very nice."
• "Good brunch overall and good customer service too."
• "The staff are also very friendly :)"

Cons:

• "We came today and noticed our usual veggie boss has changed, it was labeled as new and improved on the menu."
• "Food looks good but taste is affected with the lack of care service."
• "The poached eggs were inedibly uncooked. Literally liquid albumen all over the plate."
• "Wasn't overly impressed with my meal, I had the American pancakes with bacon."
• "Pancakes themselves resemble a crumpet in all honestly and were quite dry."
• "Bacon was undercooked and slightly tough."
• "Pancakes very dry, and a litre of maple Syrup would not have revived them."
• "Food is way nicer than high st BTP."

Service and Staff

Pros:

• "The staff very polite and welcoming."
• "The service works quickly and is friendly."
• "The staff are super friendly and helpful."
• "Always a really good experience."
• "Fantastic service and atmosphere!"
• "Hayley and Matt were great hosts and the whole team was very knowledgeable when it came to the allergens questions we had."
• "Staff were excellent as usual."
• "Service was great."

Cons:

• "Service was lacking."
• "Very mismanaged."
• "They ask you to order via QR code but still ask for a tip."
• "The food took half an hour to arrive."
• "The service was friendly, albeit very slow."
• "Waitresses on auto pilot but friendly enough, no problems."
• "No amount of food quality can make up for the sheer disgust you get from their service."
• "Won't be visiting again, product's missing from menu bad bad customer service along with bad attitude."

Ambiance and Location

Pros:

• "The ambiance was pretty."
• "A fantastic experience, friendly staff, great decor."
• "Nice and spacious venue."
• "Great relaxing atmosphere for breakfast, lunch or tea times."
• "The ordering was super simple, and the food came out very fast!"
• "Nice location and has good car parking spaces behind too."
• "The interior is lovely and relaxed and the different areas and rooms mean you can find a quieter spot if you want one."
• "This place is a gem!!!"

Cons:

• "It's just let down by the lack of service and attention from staff."
• "Would be awesome if it had a halal option, although veg breakfast was pretty cool too."
• "Paid for our order and then waited 45 mins for our food!"
• "It's ok, service is good but food overpriced for what you get."
• "On entering the Boston Tea Party, we were a bit puzzled where to go."
• "No one came to greet us, and we were just left to ponder around and find somewhere to sit."
• "The tables are wooden and the chairs reminded me of school chairs."
• "You have to go up to order your food and drinks, which is quite sad really."