Address: No. 1, 1 Hardman St, Manchester M3 3EB, United Kingdom
Phone: +441612043333
Rating: 4.2
based on 504 reviews.
Location & View
Pros:
"The restaurant has amazing views of the city and beyond, much more to see by day but also great looking over the skyline of an evening."
"Well they have perhaps the best bird-eye view of Manchester. Cozy, warm ambience."
"Really gorgeous views - we didn’t eat but the food did look good."
"Would definitely recommend for a special treat and you want that extra special something I would definitely book a table and we will be returning sometime in the near future."
"Really beautiful views of the city from here, my friend invited me for drinks in the evening, i like d vibes tho wish the lightings were better for pictures at night."
"Elegant place for celebrations or occasions, or just drink on terrace."
"The restaurant has a great atmosphere as well."
"The views are great obviously being 20 Stories up!!, Our waiter was fantastic - attentive but not intrusive."
Cons:
"The view of Manchester is ok. It was spoiled by the very poor weather. Unless you have a window table, you may as well be on the ground floor."
"I just assumed we would be away from the music, nope DJ right in the middle of the bar, and music playing so loud it’s like a night club."
"My main reason for the 1 star review is due to the fact there were 4 women blatantly and obviously doing lines of cocaine in the toilets, and staff did absolutely nothing about it."
"Unfortunately I booked a table for outside, as it did not give me the option to book inside. The reservation did not say that you cannot order food outside and when I checked 20 stories' website, it says that you cannot book tables for drinks only hen I the table for outside must have been for food."
"Had to chase down. Would not phone me only email. Charged a hefty service charge but no dedicated to attend to us."
"Had to move to a different table and we were put in the corner . The waitress refused to serve us saying they don’t do table service where the table next to us got server so very disrespectful."
"Open-top patio area has a good vantage over much of the city, but isn't too toasty during the winter months."
"We were at the venue for less than 1.5 hrs total - for a 3 course meal."
Food & Drink Quality
Pros:
"The food was incredible and all the bar staff and waiters were great too."
"The food is excellent though, a few more choices on all menus would have been great."
"The food was amazing - they even surprised our table with a Birthday dessert."
"The food was amazing - they even surprised our table with a Birthday dessert."
"The food was amazing and all the bar staff and waiters were great too."
"The food tastes really good and the price is worth the view."
"The food tastes really good and the price is worth the view."
"The food was beautiful, exceptional service, and the decor top class."
Cons:
"The food was exquisite, one of the best meals I've ever had. The staff inside were very kind and chatty."
"The food was ok, a bit pricey for what you get compared to other places of the same price ranges but it isn't bad."
"Very disappointing food experience. Porterhouse steak (£100) was served cold."
"Unfortunately the first course & portion sizes made this a 3 star rather than the 5 it easily could have been."
"The food was nice and the service too and the atmosphere was good although funny smell on the terrace...."
"We didn’t finish them because we’re too disgusted."
"Food and drinks were well cooked and presented. £1 charity donation and service charge included on bill."
"Extremely disappointing from a place I've been looking forward to going to."
Service
Pros:
"The service was impeccable. Our server was attentive, knowledgeable, and genuinely passionate about the menu."
"We had a lovely time spending our date lunch here on a Sunday. Amazing view and great atmosphere with live music."
"The service was fantastic! Having assigned your own waiter and the layout of the restaurant was perfect!"
"The service was excellent. Kumar was very attentive and welcoming!"
"The staff were really friendly and the food and views were amazing."
"The service is amazing, professional and very friendly."
"The service is impeccable and the views are stunning!"
"The staff were all brilliant, very attentive and friendly!"
Cons:
"The reason I am giving 4 and not 5 stars is due to the poor bar service."
"The service and greeting were as per a 5 star Nancy was our waitress and was very helpful polite and thoughtful."
"Service is incredible here. All the staff were very kind, attentive and helpful."
"The service was good if a little bit to attentive at times, I like to top my own glass up when I am ready!"
"Food was excellent if a little pricey, we had the lobster between us for the main at £98."
"Guillermo looked after us beautifully on Saturday, him and his team were really friendly and smiley."
"Good service too but I requested a birthday plate and it didn’t seem like this was going to happen till I asked again."
"We were all greeted initially, but the service during our visit was patchy, and for periods, poor."
Ambiance & Atmosphere
Pros:
"The ambiance and atmosphere were brilliant, and we had a excellent rundown of the cheese board by our waiter Charlie."
"The atmosphere and temperature gradient across. The cocktails here are so unique and have a story behind each of them."
"Great atmosphere, very uplifting and comfortable. Fantastic service with engaging conversations and smiles."
"The atmosphere is fantastic, the view is amazing, and the waiters are very attentive, particularly our waiter Alex."
"The venue was easy to find once you had located the skyscraper it was in."
"Absolutely breathtaking views. But that’s about it ;("
"Have yourself an afternoon tea with a view at 20 Stories Manchester."
"Absolutely stunning restaurant with easily the best views in Manchester! The staff were all brilliant, very attentive and friendly!"
Cons:
"The music was so loud I couldn’t even talk to my girlfriend without shouting."
"The staff were unhelpful and unapologetic about the situation and said I can wait for an hour for a table for dinner."
"Terrible experience with the private dining room for my birthday."
"Everything’s on point, can’t fault it. Amazing views, just enough space, quality drinks, and great service."
"There was no music playing outside which made it feel dull and boring after a while."
"Great looking place, very very well designed."
"At one point, our waiter disappeared for about 15 minutes, later explaining there had been a staff briefing!"
"It has a really lovely view of Manchester from the 20th floor."