Oxford Osteopaths Reviews Summary

Professionalism and Expertise

Pros:

• "Kelston is highly professional. I've been there occasionally for 3 years now and he has always helped me feel better."
• "Mike really does care for his patients and their wellbeing and will reduce the frequency of appointments in accordance with how well you are doing."
• "Callum Fraser, the osteopath I saw, was exceptionally professional and took the time to go through my medical history."
• "Mike is calm, no-nonsense and very patient."
• "Kelston successfully ironed out all my knots, via one of the best osteo sessions I have ever experienced."
• "I have been treated by quite a few osteopaths and chiropractors around the world and Kelston Chorley is undoubtedly one of the best."
• "Kelston assessed me very accurately in the first session and proposed a reasonable treatment plan."

Cons:

• "The treatment was supposed to be 45 minutes as a new patient, but Mike ended the appointment after 35 minutes…"
• "Not sure about this place atm. Seems like a one man band. Osteopath doing everything. A wasted visit."
• "Obviously many people love Mike and have great things to say; however, I would not recommend or go back and will try another osteopath."

Results and Effectiveness

Pros:

• "I could feel great results after just one appointment and even better after the second."
• "I am now largely free of pain, I can do running again and my sleep pattern is back to normal."
• "With two visits seeing Kelston the pain has gone and has not returned."
• "The first treatment was very very effective!"
• "I left after one session feeling so much better; following a second session I am back to normal."
• "Neck injury recovered after one session, tennis elbow is completely healed while my shoulder injury has improved dramatically."
• "After 3 months of this constant pain, one session with Mike was enough to rid me of it entirely."

Cons:

• "I felt no different after receiving treatment and the exercises provided were ones I was already doing."

Customer Care and Communication

Pros:

• "Marion is very nice and welcoming and the price is very affordable."
• "They know what they are doing with good signposting during treatment."
• "The care here is personalised and you feel in safe hands."
• "Mike’s empathetic, attentive and professional approach never made me feel alone in my pain."
• "The communication was excellent throughout and I felt that I had a good general understanding of what treatment was being administered and why."
• "He listens carefully to what you say and doesn't treat you as if you're stupid or a child who needs to be told what to do."
• "Communications and emails between appointments were also excellent."

Cons:

• "Not sure about this place atm. Seems like a one man band. Osteopath doing everything. A wasted visit."

Environment and Accessibility

Pros:

• "Great service, very professional and friendly, COVID-safe environment."
• "The clinic is warm, welcoming, very clean."
• "A lovely welcoming environment."
• "The clinic is lovely - calm, quiet and clean - a proper retreat from the world."
• "The clinic was also very clean, with all the proper measures put into place, and tastefully decorated."
• "Very welcoming and cozy clinic with professionals."
• "The practice has recently been tastefully decorated, creating a calm atmosphere, with all the correct Covid-19 measures in place of course!"

Cons:

• "Not sure about this place atm. Seems like a one man band. Osteopath doing everything. A wasted visit."