Backcare & Acupuncture Clinic Reviews Summary

Staff Professionalism and Friendliness

Pros:

• "The staff are very friendly and professional."
• "The practitioners at Backcare & Acupuncture Clinic were highly skilled and knowledgeable."
• "From the moment I walked in, I was greeted by friendly and attentive staff who made me feel welcome and at ease."
• "The friendly staff, calming atmosphere, skilled practitioners, and personalized approach make it a top choice for holistic healthcare."
• "Everyone at this practice is professional, caring and personable."
• "My doctor, Apurva is absolutely amazing! So kind, professional and empathetic."
• "The staff are all lovely and I have no hesitation in recommending the Backcare & Acupuncture Clinic to anyone."
• "The staff and treatment are exceptional. All staff are polite and make you feel welcome every time you visit."

Cons:

• "My 2pm appointment was cancelled less than an hour beforehand - some excuse about the therapist having no transport."
• "After the massage she then decided to have a chat again but this time about booking another slot with her, she said I would get more time next time which put me off."
• "Avoid this place!"

Effectiveness of Treatment

Pros:

• "By the end of the treatment, I am mostly pain free and have been given a range of exercises to sustain and strengthen my shoulder."
• "My posture and movement have improved, my back/shoulder pain has reduced and I feel that I am walking taller!"
• "The treatment itself was effective, and I felt significant relief from my back pain after just a few sessions."
• "After about 45 minutes, I was able to walk (slowly) without limping, and the severe shooting pains I had all day, every day for the past 2 years, has gone!"
• "Would highly recommend both treatments that have made a huge difference to me."
• "After years of damage from working in retail, Daniela solved everything. I cannot thank her enough!"
• "I'm currently undergoing treatment with Paul and the team couldn't recommend him more highly."
• "Paul really knows his stuff. I saw him Fri lunch time and by Sat morning I could function again."

Cons:

• "I had ordered a groupon voucher for a sports massage for 50 minutes and 10 minute consultation. It was the first time I came to the clinic and the lady who did the sports massage gave me a consultation at the start."
• "Although I did not get a full 100% recovery, I was happy to feel more like myself again."
• "The results were so thorough and personal, I can only recommend them."

Patient Care and Personalization

Pros:

• "The practitioners listened attentively to my concerns and tailored the treatment to address my specific needs."
• "The practitioners at Backcare & Acupuncture Clinic were genuinely invested in my well-being."
• "They also provided helpful advice on lifestyle changes and exercises that could further support my recovery."
• "During my acupuncture session, the practitioner was gentle and made sure I was comfortable throughout the process."
• "She worked with me to find ways I could maintain the results of the treatment outside of sessions and explained everything thoroughly."
• "I have been very fortunate to have Daniela as my consultant. She is very professional, patient, kind, and encouraging."
• "Daniela looked after me, she re-aligned my hips, sorted my twinge out in my back and helped me with my balance."
• "I am mostly free of pain and able to get back to GYM and karate like before."

Cons:

• "If I booked another massage I would be having a 30-minute massage rather than my money's worth!"
• "I have had several surgical procedures on my back in recent years and have received good follow up advice and excellent after care Physio and Massage treatment from Daniella."
• "She's a wonderful person, n so helpful. I've been suffering from a back pain from last few years."