"Alex and his team are welcoming, professional and... I was quickly put at ease during my first appointment."
"Very knowledgeable, compassionate and effective practitioner."
"Nathan is knowledgeable, personable and very capable - if you want to get to the bottom of your issues then I highly recommend his services."
"Alex is hugely knowledgeable and very capable. He has a great team around him too."
"He was professional, kind and knew his stuff!"
"Very professional and friendly, easy to book online."
"Yvan and Nathan are incredibly professional and consistent with the quality I had come to expect from Alex."
Cons:
"Don't expect your sessions to be pain free but do expect to see improvements and an honest assessments of your treatment plan."
Customer Service
Pros:
"Hayley and the team are also extremely welcoming and provide a lovely atmosphere as soon as you walk in the clinic."
"The whole team is very friendly and professional with good COVID measures in place."
"The staff are lovely and I have never had any issues with them."
"All the staff are so helpful too."
"The reception staff were really helpful with any questions I had throughout my treatment!"
"Hayley provides excellent customer service and is quick to make sure you’re getting help when you need it."
"The team have been very polite, friendly and courteous at all times."
Cons:
No negative comments regarding customer service were found in the reviews.
COVID-19 Safety Measures
Pros:
"Their covid procedures can't be faulted at all."
"Full Covid measures in place."
"Excellent service and professionalism with full Covid measures in place."
"I have now had several COVID safe, successful treatments with Yvan and Alex."
"Nathan, Alex and the team have also done a great job ensuring consultancy keeps staff and patients safe in the current pandemic."
"Very impressed at the way Alex has adapted his clinic to be covid safe."
"They are also fully Covid compliant and if I feel comfortable going there it's got to be good."
Cons:
No negative comments regarding COVID-19 safety measures were found in the reviews.
Treatment Effectiveness
Pros:
"Since Alex has treated him and given exercises he isn’t experiencing any pain!"
"Since seeing Alex my back is virtually pain free."
"I can confidently say that my ankle, from fifteen months of suffering is approximately 95% healed."
"Definitely seeing improvements each time I go."
"My shoulder is a lot better now."
"The pain is now gone and I have received a lot of advice on exercises to maintain and improve the scapular muscles which are compromised by my condition."
"I am now 24 hours post treatment and I feel like I have normal soreness but MUCH better mobility."
Cons:
No negative comments regarding treatment effectiveness were found in the reviews.