Lokma Westfield Reviews Summary

Food Quality and Taste

Pros:

• "The food was excellent, probably would give it 9/10."
• "The meats have so much flavour and the hummus is to die for."
• "The food is fantastic here! You’re spoilt for choice and all of the meats are incredible."
• "Ordered the mixed grill - the meat was beautiful, well cooked and full of flavour."
• "The food portions were INSANE. FAT and JUICY kofta kebabs, the best moussaka I've had in a while."

Cons:

• "The bulgar wheat/rice was bland though."
• "The lamb ribs lacked flavour and seasoning."
• "The lamb shish was nice and juicy however chicken shish was dried out."
• "The seam bream mains was very nice but again too much paprika overpowered the dish."
• "The cacik was watery and lacked garlic, tabbouleh had no lemon, hummus tasteless."

Service and Staff Attitude

Pros:

• "The service at Lokma is also top-notch. The staff are incredibly friendly and attentive."
• "The service was great, complimentary khobez and staff who are very hospitable!"
• "The person that served us didn’t even greet and made us feel uncomfortable."
• "The manager seemed a little impatient to push us along to order etc but generally a good experience otherwise."
• "We had a great time at Lokma! Abdul was really lovely and ensured we had what we needed throughout our meal."

Cons:

• "The waiter was on the phone when we walked in and seemed unbothered."
• "We had no cutlery without asking for it."
• "The service was poor! Reception were nice but our waiter was rude."
• "The service was slow, deposit not explained so we lost £60 as some of the party was not able to attend."
• "The servers stand around talking to each other."

Ambiance and Decor

Pros:

• "Beyond the delicious food, the interior decoration of Lokma was absolutely stunning."
• "First of all, the ambience of the restaurant is truly outstanding."
• "But what truly took my breath away was the bathroom. It was so beautifully designed and well-maintained."
• "The atmosphere was really good and the service was on point."
• "The atmosphere started off nice and the food tasted nice, particularly the lamb cubes."

Cons:

• "The music is quite loud (not necessarily a bad thing) just something worth keeping in mind."
• "The tables are all pushed together so you’re sitting next to someone else."
• "Music is extremely loud you cannot hear yourself talk."
• "The music was way too loud, we couldn’t have a conversation unless we were shouting at each other."
• "The whole place was freezing! I put my coat back on after ten minutes."

Value for Money

Pros:

• "The food was excellent and service was great. Great value for money and nice decor."
• "Excellent value for your money. Friendly service."
• "The food is always fresh and well served, the sharing platters are generous and the taste is amazing."
• "The price is reasonable for its location and the portion sizes are very good."
• "Very busy on match days and weekends though so go early. I see some negative reviews on here and I don't recognise them for I place I've been to 20-30 times."

Cons:

• "They auto charged almost £7 for service charge."
• "Prices are high-ish, plus the added service charge."
• "The food was ok but overpriced for what you get."
• "The drinks were poor, cheap off brand alcohol used covered up with sugary over sweetened syrups."
• "The karisik izgara (mixed kebab) was shockingly bad, enough so that it was left and sent back uneaten."