Shish Turkish Restaurant Reviews Summary

Service

Pros:

• "Workers here were very friendly."
• "Fantastic service by Kalim polite, well mannered, very informative regarding locality."
• "Customer service was on point."
• "Great customer service skills, which makes it a pleasant experience."
• "They were very helpful and asked if we need anything else."
• "Staff were welcoming and friendly."
• "Very nice food and friendly staff."

Cons:

• "Very poor service."
• "The waiter showed us the table... and forgot about the drink which we had to remind him."
• "Just called to place an order for delivery... the guy that picked up the phone refused to take my order."
• "Worst customer service every waited 45 minutess for my food which was below average."
• "The service is really bad and front of house staff lack any kind of customer service skills."
• "Service was really unprofessional."
• "Management doesn’t take complaints on board or offer any apologies."

Food Quality

Pros:

• "Great food specially the grilled menu."
• "The chicken was definitely my favourite food from the platter, it was so succulent, it tasted like heaven in my mouth."
• "The food was excellent, cooked and seasoned well. Portions were typical Turkish sized, massive!"
• "Every bite was delicious."
• "The meats were cooked well with delicious Turkish flavours, and the rice was fluffy and seasoned well."
• "The meat, chops, ribs and the chicken pieces were beautiful tender and tasty 😋."
• "The food was mouthwatering."

Cons:

• "The food doesn't taste as good as it used to but the prices have risen a lot."
• "The food is absolutely tasteless no flavour, nothing like turkish."
• "The chicken was bland and undercooked and the orangy paste stuff on top of the chicken was disgusting."
• "Most of the food is really good except the Adana kofte which is bad."
• "Food is not Turkish! it's more like Indian version.food taste off smell's horrible."
• "He had pieces of broken glass in his food! his mouth was bleeding."
• "We ordered a grilled chicken medium hot but it was very spicy and really salty that we couldn’t eat it."

Payment and Price

Pros:

• "One grilled chicken was enough for the four of us. Overall, I would recommend it as a good value for money place to it."
• "Very reasonably priced and you get LOADS of food for your money."
• "Absolutely no complaints about value for money and we will be returning."
• "They still have the best price for the quality of the platter."

Cons:

• "The price wasn't the best honestly, it was actually pricey just for a little!"
• "They won't take card payment since last 4 years 'easy tax evasion'."
• "The restaurant doesn’t accept card payments and you won’t know that until you’ve finished your food."
• "Both the time I have been to the place they did not accept card payments."
• "They only accept cash (at the time of review) so prepare to have cash to avoid disappointment."
• "This place operates the policy of no card payment for bills below £10."
• "The prices doubled. And the plate of food was half of what it used to be."

Ambiance and Cleanliness

Pros:

• "The place was tidy but could have been much more pleasant in regards to the cleanliness and WC."
• "Clean place, clean toilets."
• "Apart from the food, the decoration of the place was nice."
• "The atmosphere was quite nice, it's a chic restaurant thats also suitable for a family."

Cons:

• "The atmosphere is not good either but i hope the it improves."
• "The seating areas is bland, dark and dull, no natural lights could do with a makeover."
• "The whole downstairs was full of smoke eyes started to water kids could not take it."
• "The atmosphere is not really nice."
• "The dining area could use a little pick me up with some brighter colours thrown in as it is underground."
• "ATMOSPHERE: dinghy basement."
• "The decor atmosphere is in filthy state, needs serious TLC."