Address: 42 Queen St, Kettering, NN16 0BZ, United Kingdom
Phone: +441536480930
Rating: 4.5
based on 118 reviews.
Atmosphere and Ambiance
Pros:
"You don't think you're in Kettering town centre when you're sat inside."
"The garden was so lovely and defo don’t think you’re in Kettering!"
"Great atmosphere and a really good spot to impress friends."
"Very friendly n welcoming. Great vibes."
"The decor is modern and welcoming, with a fantastic outdoor lounge area with a clear roof."
"My only regret is not knowing that this little gem was hiding in plain sight for the last few years."
"The staff here are friendly. The atmosphere is very good."
"The new outdoor shisha bar is spectacular!"
Cons:
"It was my birthday, they didn't meet dietary requirements which were mentioned several times, no attempt made as a good will gesture and then a £3.75 reduction."
"Worst hospitality I've ever experienced."
"Service was quite slow and had to go upto the bar to ask for someone as had been sat for some time."
"However the entire experience was utterly ruined by a huge group who turned up, shouting and balling on a big table."
"Shocking!!! I just ordered two kebabs and it came to £31.50.sauces cames in service station sachets."
"The best place to have a wedding, birthday, Christmas and any kind of party."
Food Quality and Variety
Pros:
"The Salmon and chicken Shish with the rice was amazing and then deserts to finish."
"The best Chicken shish n Lamb shish in Kettering."
"Bar drinks perfect, looked amazing and very tasty food with gr8 selection for all including non meat eaters amongst us."
"Food is great. So well priced and great portions."
"Great food, great atmosphere, lovely decor."
"Food was very tasty, nice to try something different, good value with the 50% off scheme."
"Food was very good, high quality, full of flavour and presented well."
"The food was amazing and definitely the best kebab I've eaten for a while."
Cons:
"Awful experience. We were a large party celebrating a big birthday but pushed off our table after couple of hours because they wanted to reseat."
"Food was mediocre and not worth the high prices, my beef stew was dry and had no 'red wine' sauce at all."
"The meat is very bland not much taste at all and for the price you’d expect a great portion and quality of food but you get neither."
"We ordered the recommended mixed shish for 2 and requested that the lamb be well done as I am pregnant and cannot have pink meat."
"Ordered a meat platter for 2 as main with halloumi and hummus as starters. The food came with complimentary bread and dips. The bread was cold and stale."
"However the prawns in the starter were clearly cooked from frozen (or very over cooked) and the bulgar which was forgotten with the main course was clearly microwaved for speed."
"I ordered 2 kebabs and chips, driver turned up and wanted £31, maybe I should have checked the prices but come on how much!, the chips were microwaved and your sauce comes in sachets, meat is what you would get from any kebab house, avoid unless you can afford to overpay for below average food"
"I'm giving 3 stars for the service only. For food I could give maybe 2 stars for the reasons I explained below."
Customer Service
Pros:
"Megan the waitress there was outstanding, nothing was too much trouble!"
"A gr8 place, warm atmosphere, very friendly and attentive staff."
"The waiter went above and beyond to help us celebrate. Birthday Baklava slice with candle for was a lovely surprise."
"The staff here are friendly. The atmosphere is very good."
"We were even offered blankets due to the cold. A real diamond in the rough."
"Service was great and loved the drink selection."
"The staff were very respectful, the food was good, and the service was good."
"The staff were very friendly and helpful."
Cons:
"Offered to put us in garden but had two elderly people with us who would have been cold despite the heaters."
"Then the owner/manager was incredibly rude and just stated we can complain on the website."
"We had to send the lamb back 3 times and after that we gave up and left the remaining ribs as they were still pink."
"We asked for the bill and paid without actually seeing the bill (probs my fault). It turns out they didnt give us the 10% off."
"Service was quite slow and had to go upto the bar to ask for someone as had been sat for some time."
"I would advise anyone with dietary requirements or allergies to avoid dining here based on my experience."
"The entire restaurant was empty and we feel this is due to poor customer service and bad attitude which carries down to all the waiting staff from the manager herself."
"got a delivery from here to my hotel and the food came it was a to dry and small portion but plenty of chips i order 3 drinks which never came so i call them and they said they will send the driver back asap but its been over a hour and no drinks yet."