Ego Mediterranean Restaurant & Bar, Stockton Heath Reviews Summary

Food Quality

Pros:

• "The food a usual was excellent, staff friendly."
• "Very tasty food and good service during a busy period."
• "The food is lovely with nice portions and for a great price."
• "The food was lovely and the sticky toffee pudding was out of this world."
• "The goats cheese and King prawn linguine was delicious."
• "Delicious food. Bargain lunchtime deal with a drink."
• "The food served was exceptional."

Cons:

• "The Pizza I ordered... seemed like it was done in a microwave soggy, just about warm and could not be eaten in slices."
• "Tough and chewy fillet steak, king prawn skewer was actually a cocktail stick."
• "Overall we weren't impressed with the food unfortunately."
• "The mains were not great with undercooked vegetables and dry turkey."
• "The food didn't really taste as 'fresh' as I'm used to here."
• "The steak... was such a bad cut full of fat and sinew just had to leave a lot."
• "The food quality does not match prices."

Service

Pros:

• "We use this restaurant quite a lot and are always pleased with the food and service from staff."
• "Service can be slow at times which makes a quick lunch a tad tight."
• "Went to Ego at Stockton Heath with my husband for my birthday lunch... service wonderful."
• "Lovely atmosphere, great service from the staff and food was amazing."
• "The staff were all friendly and service was good."
• "Service is quick and friendly as well as constant check ups and welcoming staff."
• "Fantastic service last night at Ego's as well as a really great meal."

Cons:

• "The service was a complete shambles."
• "Service mediocre and rushed, asking us if we were finished, even though we're still eating."
• "Staff so busy, food took too long to arrive and practically thrown at us when it did."
• "The service was bad, the food was horrible."
• "Food was mediocre and service was terrible."
• "The service from start to finish was bad."
• "The service was extremely slow it seemed like there was a staff shortage."

Ambience and Location

Pros:

• "Nice ambience and varied menu."
• "Despite being next to the road the noise is barely noticeable."
• "Good location and free parking if you park at Aldi's next door."
• "Very beautiful decor and interior styling, with cream colours and whites which give it a sophisticated look."
• "The surroundings perfect."
• "Has nice front of house conservatory style eating area too."
• "Great atmosphere friendly staff and lovely cocktails too."

Cons:

• "The table was near the disabled toilet and door to outside!! Not good!"
• "Lovely meal, noise level was far too much, could not hear conversation at the table which spoilt the meal."
• "It's like roulette, you could possibly end up in a tent on the pavement with no heating."
• "The acoustics in this restaurant are just awful."
• "It was very busy - the acoustics are such that it is extremely noisy and difficult to hold a conversation."
• "Not much atmosphere and a wobbly table."
• "Was not a good atmosphere and will not be returning."

Value for Money

Pros:

• "Had 2for1 on cocktails which was amazing large choice to pick from on the deal."
• "The prices are a little on the high side, but it's well worth paying it for special occasions."
• "Well worth a visit and while a little pricey it's worth every penny."
• "As I had signed up to special offers I got a free 3 course meal."
• "It was excellent value for money."
• "Delicious food at reasonable prices for the quality."
• "Definitely recommend! Usually need to book especially for weekends and evenings."

Cons:

• "Service can be slow at times which makes a quick lunch a tad tight."
• "Pricey, and lack of finesse... basically a £4 small tuna salad for £15 quid."
• "The 'birthday vouchers' are a scam."
• "Overpriced for what we got."
• "Fries are an add on now which makes it feel like poor value."
• "Just under £8 for a bottle of fizzy water and an Appletiser... Ridiculous markup."
• "The food quality does not match prices."

Hygiene and Safety

Pros:

• "Lovely place. This place is spotless, staff really lovely too."
• "Restaurant clean, sanitised and tables spread out. Ambience good, we sat in the Terrace area."
• "You get free parking in Aldi behind the restaurant by entering your reg no at the reception."

Cons:

• "The staff weren’t following strict hygiene between tables."
• "Chefs should wear hairnets as hygiene in restaurants is paramount."
• "At the end of our visit we noticed a waitress had dropped a salt/pepper grinder on the floor and popped it on a table without sanitising it."
• "Note the conveniences are up a couple of flights of stairs."
• "Only comment that might be looked at (unless I missed it) was a more convenient toilet for disabled customers; toilets were upstairs."