Address: 2-6 Gold St, Northampton, NN1 1RS, United Kingdom
Phone: +441604635137
Rating: 4.7
based on 374 reviews.
Food Quality and Taste
Pros:
"Food was amazing, best meal I have had all year."
"The food was great! And the music was amazing!"
"Food was nice, I asked for not spicy and mine was just right."
"Food was amazing - not one single part of it tasted anything less than delicious."
"Superb food, my jerk wings were lovely and had good spice to them."
"Deep, flavoursome, hearty food. I had the Trini curry Chicken."
"The variety of brunch options was impressive, catering to diverse palates."
"Second time visiting this Turtle Bay branch and wasn't disappointed. I really love the food."
Cons:
"The only minus will be the food, as even the non-spicy food is still spicy."
"The squid rings were very dry."
"The Prawn starter didn't taste of much... the mains though made up for it."
"The flavour of the food was nice but the meat, (curry goat) was very tough."
"Whilst I liked the Baby Back Ribs, they were quite tough."
"The Chilli Chocolate Brownie was really dry. More like desert than dessert."
"I ordered a platter... one of the orders came wrong twice."
"The food wasn't even close to what I'd hoped."
Service and Staff
Pros:
"Extremely attentive staff and amazing design."
"Service was faultless and felt it was genuine."
"The manager of the place provided us with amazing service."
"Served by Mark who was excellent at his job, attentive and knowledgeable."
"The service was very good, efficient and friendly."
"Absolutely love Turtle Bay! The vibe was relaxed and Prit, our server, was amazingly helpful and friendly."
"Staff are friendly and attentive."
"Service was quick and efficient."
Cons:
"Our food took a long time to arrive."
"The one thing that let it down was when I saw one of the women making the food, had her pouch of tobacco out."
"Went on a Monday, food was slow to arrive."
"Staff run off their feet, drinks very slow in getting to tables."
"I got a buddha bowl which was ok but staff seemed a bit disinterested and not bothered."
"Service was seriously lacking, we were sat down and promptly ignored."
"If you're patient and don’t mind getting ‘hangry’, go."
"Went for bottomless brunch, food and drinks were amazing. Was served by Archie, very friendly."
Ambiance and Atmosphere
Pros:
"We loved the atmosphere here. Loud and entertaining music."
"Reggae music was perfect. So much better than expected."
"Really nice atmosphere too."
"The atmosphere is really good and the staff were very attentive."
"The vibe was relaxed and Prit, our server, was amazingly helpful and friendly."
"First time I've visited the Northampton branch. Love the decor of the place!"
"Always a wonderful experience. The food is very tasty, they staff are friendly and the service is quick."
"The atmosphere was excellent and we really enjoyed the food."
Cons:
"Had high expectations when we got a welcome drink (non-alcoholic punch) and the waitress took our order early."
"The atmosphere was buzzing with great music and lots of happy people."
"The actual drinks themselves were delicious, quickly served at the bar by a charming man named Max."
"We got in for the 241 cocktails offer and the menu is very well varied."
"Wasn't blown away. My dish was awful, inedible, just not to my liking. Staff were friendly though."
"The food was incredible, never had anything that was anything other than delicious."
"The food is incredible, never had anything that was anything other than delicious. Especially recommend the baby back ribs."
"I was definitely surprised at the range of food on offer, the service was attentive and we were a large group."
Value for Money
Pros:
"Drinks were delicious and I find the pricing reasonable for most of what is offered."
"Our 3 course lunchtime meal was £29.50 which was 10/10."
"The Bottomless Brunch is the best for choice and value of any I've ever had."
"Never had a bad meal here, and the Bottomless Brunch is the best for choice and value of any I've ever had."
"Fabulous service by all the team especially Ruth who looked after us, really good food."
"Turtle bay is a great place, we was served by James and Shak, they were great hosts."
"The food, drinks and service were absolutely fantastic."
"Great customer service!! Especially from our server shak, gets involved, gentle and friendly."
Cons:
"I have been going to turtle Bay in Northampton for around 4 years, I used to go there for the excellent offers on cocktails but don't go as often as the prices have gone up considerably."
"Food OK, but overpriced no chips with the burgers. I won't be going back."
"I really liked the food which was fresh, tasty and a decent portion. The main meal and drinks outside of the 2 for 1 cocktails was very expensive."
"Would've been 5 stars but for me personally the main meal and drinks outside of the 2 for 1 cocktails was very expensive."
"The drinks were expensive, but they do have Happy Hour(2 for 1)."
"Extremely expensive for what it is. My regular coke was another thimble of ice with a splash of coke on top for effect."
"I am writting this review as I am totally disgusted with the attitude from the management team at turtle bay Northampton."
"Great place with tasty food, but at happy hours make sure you buy alcoholic cocktails."