Turtle Bay Colchester Reviews Summary

Food Quality and Taste

Pros:

• "The food wasn't the best, but the spicy Mac n cheese was delicious and very spicy."
• "The jerk chicken half was delicious, even though a bit spicy."
• "We went for a roast dinner and it was incredible."
• "The goat curry which was full of flavour."
• "Vegan food options were great, cocktails were tasty and we got complimentary shots!"
• "Food was amazing!"
• "The food was super tasty and was complimented well with the cocktails."
• "The food was delicious perfectly cooked the drinks were strong and flowed we didn’t have to wait extremely generous."

Cons:

• "The food itself isn't bad but it is definitely overpriced and the portions are small."
• "Food was well presented but didn’t stand out taste-wise."
• "Chicken was dry and stringy."
• "The jerk chicken which was dry in parts."
• "Saltfish fritters were overcooked and dry."
• "The food at this restaurant is awful."
• "The food is not authentic Caribbean food at all."
• "Food was okay however the waiter was very rude."

Service and Staff

Pros:

• "Our server Conrad was lovely and really sweet he helped us pick the right drinks."
• "The service was excellent, they came around often for drink orders."
• "The waitress was really nice and helpful. I did not have to wait for my order a very long time."
• "The staff were friendly and helpful although the service was slightly slow."
• "Opted for the 2 for 1 cocktails and the bar lady was impressively knowledgeable."
• "Can’t beat Turtle Bay Bottomless Brunch... Naomi made some excellent recommendations."
• "Fran was an amazing waitstaff, they frequently checked in with us during our bottomless brunch."
• "Gonna call our waitress captain Morgan, the best service i’ve ever received."

Cons:

• "The service was slightly slow."
• "But here you don't get served often enough for it to be worth it."
• "Came from out of town... told we couldn't be served due to only having 3 members of staff."
• "Arrived and seated, 50th Birthday party was on the table opposite, were very loud, shouting obnoxiously."
• "A reasonable meal, we had a group of 10 (including children) - towards the end things felt like it was getting a bit slow."
• "Waited at least 20 mins for someone to take our drinks and nearly an hour later to get any food."
• "Service was sooo slow to the point as dining experience I still had to go to the bar."
• "Waited 2 hours for my starter."

Atmosphere and Ambiance

Pros:

• "The atmosphere was great, nice music."
• "The atmosphere was welcoming and comfortable although the music was good but a little loud for old ears!"
• "The reggae tunes created a chilled, relaxed vibe."
• "Turtle bay in Colchester is such good good, atmosphere and service."
• "Great friendly atmosphere, nice interior."
• "The atmosphere is amazing and the staff really could not do anymore to make it a better experience."
• "The decor was interesting and there was a relaxed vibe and ambience."
• "The atmosphere was perfect. Great music bring played at a reasonable level."

Cons:

• "The music/noise spoiled our visit."
• "It's very loud and busy!"
• "Music so loud I can't hear myself think."
• "Lovely decor with great selection of rum cocktails however the food is not authentic Caribbean food at all."
• "Music is spot on too. The only downside is leaving and realising you're in Colchester high street rather than a tropical beach!"
• "Nice place with fantasticly prepared coctails. Very busy at times and can be hard to get served at the bar."
• "The atmosphere is amazing and the staff really could not do anymore to make it a better experience."
• "Music so loud I can't hear myself think, like a dance club volume."