CG Remaps ltd Reviews Summary

Customer Service

Pros:

• "The Customer Service given was second to none, we were made a cup of coffee (not from a machine) and shown to the waiting room which was like being at home."
• "Service from start to finish was brilliant and all future vehicles in the family will be paying Chris at CG a visit."
• "Offered me a cup of tea or coffee on arrival with a comfy waiting room where you can relax watching TV or play the playstation."
• "They have a great set up here & I waited in comfort watching The Grand Tour whilst the work was being done."
• "Helpful, friendly and very professional, I would highly recommended them without question and they do make a top cup of tea."
• "Both Cris and Jayne are so friendly and the work that Cris carried out on both cars was fantastic."
• "His wife Jayne is also very friendly & makes a great brew.🫖☕"

Cons:

• "Poor workmanship and just rushed."
• "Very rude on the phone, i get the car back and theres nuts and bolts missing from the dpf."
• "Was left very disappointed after visiting CG remaps, after 3 hours of waiting I was told the car wouldn't take any power because my turbo was broke and the car was under performing."

Facilities

Pros:

• "You can't find a place like this anywhere that was clean and tidy the waiting area was out of this world."
• "The garage was so professional and the waiting area was lovely and accommodating!"
• "There’s also not many company’s that have a waiting room with a tv, play station & refreshments!!"
• "The waiting room was also spot on... with a tv, PlayStation and a heater, what more could you ask for??"
• "The waiting area is a lovely place to sit whilst your car is being worked on as it includes a TV with Amazon Prime and a whole host of refreshments and snacks."
• "a realy modern clean comfortable waiting room which has loads of DVDs to watch Amazon TV and a Sony playstation"
• "The waiting room was really clean."

Cons:

• "Only problem with the trip was i got stuck behind a fiat panda and a tractor all the way home"

Performance and Quality

Pros:

• "shocked doesn't even come close to how good my car is now"
• "The power delivery is smooth, and no longer lumpy like I was experiencing with a remap I previously had from a different company."
• "Power was increased from 182bhp to 219bhp and torque was up from 380ft/lb to 440ft/lb."
• "What a smile it has put on my face, the car now performs as intended 33% increase in bhp and 25% in torque."
• "Car is a 1.8 TFSI and gained around 55 BHP and 80 Nm torque."
• "Took car for drive and very happy with stage 1 remap +50bhp and much more torque."
• "The car has performed brilliantly and has noticeably more power with 511nm of torque and 287bhp."

Cons:

• "Had car remapped from him, fuel economy is awful, power was awful, had a rolling road test done and it was down 25bhp and 60nm torque, owner denied responsibility of my remap."

Value and Cost

Pros:

• "Good price now the car feels better than ever before."
• "The price was very competitive."
• "Courteous and professional people who provided excellent service and no extra charges other than what they quoted to begin with."
• "For just £150, I have what feels like a new car."
• "Excellent value, one very happy customer."
• "Money well spent."
• "Also reasonably priced for a remap on the dyno."

Cons:

• "The job I was quoted for took far longer than originally expected, but true to his word Chris only charged me as per his original quote."